Events & Recognition Specialist

The Employee Engagement & Events Coordinator plans and executes year-round engagement activities, recognition programs, and company-wide events while managing communications and maintaining STARTEK’s brand presence.

Job Description

• Develops a year-round calendar of events and communicating these to ensure information is received by internal and or external stakeholders in a timely manner adhering to deadlines.
• Collates, produces reports and presentation materials in order to showcase STARTEK.
• Responding to and liaising with external and internal stakeholders to promote and showcase the STARTEK experience.     
• Coordinates, organizes and communicates approved initiatives and employee recognition programs, program engagement activities, meetings and events for the site.  Events may be held on site or off-site.
• Partners with E&R Team and center leadership to develop and implement effective site with employee engagement initiatives that align with and support the employee recognition goals determined by leadership.
• Supports E&R Team in facilitating the program, country wide and/or high-level events such as but not limited to recognition programs, Town Hall Meetings, Summer Event and Year-End parties.
• Recognition programs/events planning may include but are not limited to employee attendance /performance incentives, recognition nights, service awards, site campaigns, summer picnics, holiday events, leadership meetings, annual executive offsite meetings.
• Involved in budget facilitation and logistics. Without compromising end results and business that may include, but not limited to prizes, awards, food/beverages, merchandise, balloons, decorations, gift cards and other appropriate recognition/event items.
• Serves as an event committee member on country wide events and program wide initiatives.
• Provides feedback to the site leadership regarding the effectiveness of programs according to the business need.
• Responsible for downloading global communications to the site team and serves as the liaison between the site and E&R team to ensure the implementation of all projects run smoothly and are within budget.
• Maintains social media presence and identifies new innovative opportunities to more effectively communicate with existing and potential internal and external stakeholders.
• Documents testimonials and success stories to support the STARTEK Recruitment and Marketing objectives.
• Provides support to HR and Recruitment departments, assisting with social and extra-curricular activities.
• May perform other related duties and responsibilities as assigned and/or required.

Job Requirements

• Fluent in verbal and written English.
• Able to multi-task, have demonstrated organizational, detail orientation, prioritization skills and time management skills to ensure that work related activities are completed in an accurate and timely manner.
• Ability to work effectively in a team oriented, high demand and fast paced environment. 
• Ability to maintain high level of confidentiality and work with highly sensitive data and information.
• Solid communication skills to effectively deal with various levels of management, staff and/or outside contacts.
• Demonstrated interpersonal skills to work effectively in a team environment and maintain a professional and positive manner.
• Effective listening skills to ensure understanding of instructions and directions and effectively communicate progress and problems to co-workers and management.
• Familiarity a variety of office equipment, standard software packages and application and use of personal computers to include the Microsoft Office suite of products.

Job Specifications*

❖       Attitude/ Behavioral Competencies

• Business Orientation
• Leadership
• Differential Thinking
• Systems Thinking
• Strategic Perspective and Execution
• Change Management
• Interpersonal Skills
• Customer Focus

❖       Skills/ Functional Competencies

• Knows the business and the mission-critical technical and functional skills needed to do the job; understands various types of business propositions and understand how businesses operate in general; learns new methods and technologies easily.

❖       Knowledge (Qualifications and Experience)

• Qualification(s):
• Experience:
• Two (2) year experience, in Public Relations ; that provides knowledge and exposure to fundamental theories, principles and concepts to enhance the organization's relations with the community, the public, government and regulatory authorities, shareholders and employees.
• High preference on experience in planning, coordinating and implementing companywide events 

·       Bachelor’s degree in public relations, Mass Communication, Human Resource Management, Management Studies, Business Administration or related field.