Employee Engagement and Communication Officer

Location:  Onsite
Job Type: Full-time

Overview

The Employee Engagement and Communication Officer will be responsible for creating and implementing strategies to improve employee engagement and foster a positive workplace culture. This role involves developing effective two-way communication channels, organizing engagement activities, managing feedback mechanisms, and conducting engagement surveys to ensure employees are informed, motivated, and connected to the organization’s goals and values.

Key Responsibilities

Develop and Execute Engagement Strategies:

• Design and implement comprehensive employee engagement plans that align with the organization's mission and objectives.
• Organize and facilitate various engagement activities, events, and initiatives to promote a positive and inclusive workplace culture.
• Collaborate with department heads and team leaders to ensure alignment and participation in engagement efforts.

Communication Management:

• Develop and maintain effective two-way communication channels between management and employees.
• Create, edit, and distribute internal communications, including newsletters, emails, and announcements.
• Ensure timely and transparent communication of organizational updates, changes, and initiatives.

Feedback Mechanisms:

• Establish and manage feedback mechanisms to gather employee input, suggestions, and concerns.
• Analyze feedback data to identify trends, challenges, and opportunities for improvement.
• Develop action plans based on feedback to enhance employee satisfaction and engagement.

Employee Surveys:

• Design, administer, and analyze employee engagement surveys to assess employee morale, satisfaction, and overall engagement levels.
• Present survey findings to senior leadership and recommend actionable steps to address areas of improvement.
• Monitor and report on progress and effectiveness of engagement initiatives

Qualifications

• Bachelor’s degree in Human Resources, Communications, Business Administration, or related field.
• Proven experience in employee engagement, internal communications, or a similar role.
• Strong interpersonal and communication skills, both written and verbal.
• Ability to analyze data, identify trends, and present actionable insights.
• Proficiency in using communication tools and platforms.
• Creative thinking and problem-solving abilities.
• Excellent organizational and project management skills.

Personal Attributes:

• Enthusiastic and approachable with a passion for fostering a positive workplace culture.
• Strong sense of empathy and ability to connect with employees at all levels.
• Proactive and results-oriented with a focus on continuous improvement.
• Resilient and adaptable in a dynamic work environment.

Benefits working in this role.

• 15 days vacation leave
• Sick leave with pay
• Vacation Allowance
• Gratuity Payment
• Health & Life Insurance
•  Mobile handset equipped with data and voice
• Complimentary service (100% discount on OneComm Fibre residential internet