Electronics Manager - Retail

Electronics Manager

Title: Electronics Manager

Location: Giftland Group, Giftland Mall – Guyana

Reports To: General Manager – Retail Operations

Job Summary:

The Electronics Manager oversees the operations of the electronics department while maximizing sales, inventory management, building the product portfolio and customer service. Key responsibilities include supervising staff, maintaining product displays, managing stock levels, coordinating with suppliers, and meeting sales targets. The role involves keeping abreast of the latest electronics technology and brands, analyzing sales performance, and implementing strategies to drive revenue. Strong leadership, organizational skills, and product knowledge are essential to excel in this position.

Key Responsibilities:

• Sales Management:
• Develop and implement sales strategies to meet or exceed sales targets.
• Analyze sales reports to identify trends and opportunities for growth.
• Team Leadership:
• Recruit, train, and develop a high-performing retail team.
• Conduct regular performance evaluations and provide constructive feedback.
• Customer Experience:
• Ensure a welcoming and engaging shopping environment for customers.
• Address customer inquiries and resolve issues promptly to enhance satisfaction.
• Inventory Management:
• Oversee inventory levels, ensuring products are well-stocked and displayed effectively.
• Coordinate with suppliers to manage product availability and shipments.
• Visual Merchandising:
• Implement visually appealing product displays that align with brand standards.
• Monitor and update displays regularly to reflect current promotions and trends.
• Financial Management:
• Prepare and manage budgets, forecasting sales and controlling expenses.
• Analyze financial data to improve profitability.

• Marketing Initiatives:
• Collaborate with marketing teams to execute promotional events and campaigns.
• Engage with the community through outreach programs and events.

Reporting Responsibilities:  Reports to General Manager – Retail Operations

Supervisory Responsibilities: Assistant Electronics Store Manager, CSRs, Electronics Technicians, Electronics Logistics and Inventory Coordinator.

Experience

Minimum of 3 years of retail management experience, preferably in electronics or technology sectors.

Proven track record of meeting or exceeding sales targets.

Education:

• Bachelor’s degree in business administration, Retail Management, or any related field preferred.

Essential Skills:  Must have strong customer service skills, Leadership qualities and adaptability.

Other Skills:

• Excellent Communication Skills
• Ability to multi-task
• Ability to work independently in a time sensitive and high stress environment.
• Must be detail oriented
• Must be a team player
• Problem Solving
• Motivational

Job Conditions

Will be spending 100% of time in Giftland unless required to travel for special projects.

Mental Requirements: High    

Essential Skills:

• Data Analysis
• Problem Solving
• Decision Making
• Innovation/Creation
• Writing/Composing
• High Level Memory
• Reading
• Synthesizing Information

Physical Requirements: low

The job requires minimum physical activities.

Salaries and Benefits

Salaries and Benefits are based on Giftland existing salary scheme, and benefits are in accordance with the laws of Guyana and the policies of Giftland. These are all provided for in the Contract of employment.