Customer Service Representative

Provide Excellent Customer Service to clients to meet the customers' needs with full satisfaction. Assist customers in selecting the right products or service throughout the purchasing process..

LIST OF RESPONSIBILITIES

• In-house Sales of equipment and supplies sold by the company
• Preparation of Proforma Invoices and Quotations for customers
• Prepare Purchase Orders to Suppliers
• Preparation of documents for clearance if imported items
• Liaising with Customs Brokers to ensure efficient receipt of imports
• Filing of Purchase Orders, invoices ad oither relevant correspondence
• Keeping log of Equipment on warranty
• Receiving Goods on Computer System
• Maintaining Purchase Order logs
• Paying Overseas Suppliers
• Maintaining adequate stationery supplies for the office
• Disbursing and maintaining Petty Cash
• Communicating with clients via telephoine, general correspondence, emails and letters
• Preparation of Thank You letters to all customers