Site Engagement Officer

Performs administrative duties for the executive management. Responsibilities include screening calls, managing calendars, making travel, meeting and event arrangements, preparing reports and financial data and customer relations.

JOB SUMMARY

The role will champion and sustain employee engagement programs of the site, and develop and implement strategic employee engagement interventions that will drive engagement to the next level. Key areas would include company spirit and pride, physical and mental health and wellness, building relationships, community engagement and service, work-life balance.

ROLE AND RESPONSIBILITIES

▪  Implement programs that will help foster a work environment that promotes team work performance feedback, recognition, mutual respect, and employee satisfaction

▪  Maintain positive employee relations climate by responding to employee’s concerns, addressing issues proactively and advising regarding company practices

▪  Leads employee engagement activities

▪  Work independently and use discretionary judgment

▪  Maintain the highest level of confidentiality

▪  Remain accessible for upper level management at all times

▪  Perform other duties that may be assigned from time to time

QUALIFICATIONS AND EDUCATION REQUIREMENTS

State the minimum qualifications required to successfully perform the job. These are the qualifications that are necessary for someone to be considered for the position.  All qualifications must comply with applicable law.  

Qualifications include:

▪  Candidate must possess at least a Bachelor’s/College Degree in any field.

▪  Must be skilled in providing exceptional Customer Experience.

▪  Must be skilled in verbal and written communication to compose correspondence and analyze, interpret and address customer needs.

▪  Must have the ability to work with and maintain confidential information.

▪  Must have the ability to manage short and long term projects.

▪  Must have the ability to work with minimal guidance or supervision in a time critical environment.

▪  Must have the ability to interact effectively with all levels of management and customers.

▪  Must demonstrate expertise in Microsoft Office applications including Word, Excel, and Powerpoint.

▪  Must have the ability to learn and use new computer applications as required.

▪  Equivalent education or work experience may be substituted for any of the above.