Credit Granting Agent

The purpose of this position is to manage the day-to-day operations of the Credit function, whilst ensuring that customers receive service beyond their expectations.

REQUIRED EDUCATION:

• Tertiary level education, preferably a degree in Banking and Finance or related field.

REQUIRED SKILLS / EXPERIENCE:

• Strong (internal and external) Customer Service skills.

• Minimum 2 years’ experience in a similar capacity

• Computer literate and numerate.

• Strong interpersonal and communication skills.

• Analytical and problem solving skills.

REQUIRED PERSONAL CHARACTERISTICS:

• Ability to prioritise a demanding workload.

• Ability to work on own initiative.

• Tactful and discreet.

• Leadership ability.

• Team player and team builder.

DUTIES AND RESPONSIBILITIES:

• Maintain a thorough knowledge of the company's credit policies and procedures.

• Manage the daily work activities relating to Credit authorization to ensure that credit is approved in accordance with Company guidelines.

• Effectively administer credit control procedures.

• Ensure Sales Representatives have knowledge of Credit policies and procedures.

• Approve credit applications up to the assigned limit

• Ensure that information on credit proposals is completed correctly.

• Provide training to staff on Credit granting policies and guidelines.

• Ensure that information on credit proposals is completed correctly

THIS REPRESENTS A BROAD OUTLINE OF DUTIES AND RESPONSIBILITIES AND CANNOT LIST IN DETAIL ALL OF THE TASKS THE JOB HOLDER WILL BE EXPECTED TO UNDERTAKE