Credit & Collections Officer

Credit & Collections Officer

A reputable publishing company located in Kingston, Jamaica is inviting suitably qualified individuals to apply for the position of Credit & Collections Officer.

Core Function

The Credit & Collections Officer will manage cash collection, trade debtors, and ensure the efficient processing of financial transactions. The role involves engaging with customers to maintain accounts, recover overdue payments, and prepare financial reports.

Key Responsibilities

• Collect payments (cash, cheques, or electronic) and prepare receipts.
• Process lodgments and reconcile receipts with invoices and customer accounts.
• Manage trade debtors, including updating credit limits and monitoring overdue accounts.
• Communicate with customers to address overdue accounts, propose repayment plans, and resolve payment issues.
• Prepare monthly customer statements, Aged Trial Balance reports, and bad debt schedules.
• Disburse petty cash and wages for temporary workers.
• Conduct bank reconciliations and support audit preparation.
• Travel to meet customers and enforce overdue debt collections.

Qualifications, Experience, Skills

• Associate Degree in Accounting or equivalent.
• ACCA Level 1 certification or equivalent.
• 1–3 years of technical experience in credit and collections.
• Knowledge of Word Processing, Spreadsheets, and ACCPAC.
• Familiarity with accounting principles and practices.
• Strong communication and interpersonal skills.
• Excellent attention to detail and accuracy.
• Proficient in analytical thinking, problem-solving, and decision-making.
• Ability to monitor tasks and maintain professionalism under stress.