Credit & Collections Advisor

We are looking for a Credit & Collections Advisor to join our team. #PalladiumTalent

About Us

One of Jamaica's largest 5-star hotel located in Lucea, Jamaica, with other resorts in Mexico, Dominican Republic, Brazil, Spain and Italy. We were named as the Top Employer in Latin America & Jamaica for three consecutive years; 2021, 2022 & 2023.

Job Functions

• Assess and approve credit applications for guests, corporate clients, and vendors based on hotel policies.
• Conduct credit risk analysis and set appropriate credit limits.
• Maintain and update credit records and ensure compliance with financial regulations.
• Monitor accounts receivable and follow up on overdue payments via email, phone, and written correspondence.
• Develop and implement effective collection strategies to reduce outstanding balances.
• Coordinate with clients to resolve billing discrepancies and disputes.
• Prepare and send monthly statements, invoices, and payment reminders.
• Process and reconcile payments, ensuring accurate financial records.
• Generate reports on aging accounts, bad debts, and credit performance for management review.
• Ensure compliance with hotel policies, financial standards, and legal requirements.
• Assist in audits and provide necessary documentation.

Qualifications and Skills

• Bachelor's degree in finance, accounting, business administration, or a related field preferred.
• Previous experience in credit and collections, preferably in the hospitality industry.
• Strong knowledge of accounts receivable processes and credit management.
• Excellent communication, negotiation, and problem-solving skills.
• Proficiency in hotel management software (e.g., Opera, PMS) and financial systems.
• Ability to handle sensitive financial information with confidentiality.

You will enjoy these benefits when you work with us:

Palladium Perks

• Competitive compensation package
• Monthly staff engagement activities
• Robust learning & development programs
• Uniforms
• Paid leave entitlement
• Medical & life insurance
• Transportation
• Meals
• Accommodation (Conditions apply)

Kindly submit your application by Friday, February 28 , 2025.Whilst we appreciate your application, only shortlisted applicants will be contacted.