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Casino Technician
Sizzling Slots
- Kingston and St. Andrew
- Not disclosed
- Fixed term contract
- Updated 25/06/2024
- HR Manager
The Casino Technician is responsible for troubleshooting machines and performing general maintenance tasks and repairs, in addition to responding to floor calls while on duty.
Responsibilities:
- Complete all Technical activities in assigned areas, ensure provision of excellent customer service.
- Ensure that Technical work space areas are kept clean and all machines are Service, Repair/Replace parts when necessary.
- Check and test machines each morning and after a shift ends to ensure that every slot machine and table games equipment is in optimum operational condition at all times.
- Clear machines whenever a Hand pay, Special pay or Un-certain transaction is needed.
- Respond to service calls in a timely manner, ensuring that customer service standards are met.
- Perform meter readings first of each month to submit to the BGLC (Betting Gaming and Lotteries Commission).
- Continually update personal knowledge of new products or equipment introduced to the slot and table games gaming industry.
- Remove / Carry in machines from or to gaming floor when needed.
- Control television stations in order to satisfy customers’ needs on required sports they wishes to watch.
- Unlock and clear machines to reduce machine blocking during shift.
- Keep radio on with music to be played on the floor to entertain customers.
- Turn on/off the MxWallPro so that customers are able to watch when needed.
- Find required tv station or sport when requested by a customer.
- Protect all assets of the Company at all times.
- Continually update personal knowledge of new products or equipment introduced to the slot and table games gaming industry.
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
- High school diploma, College Degree or equivalent related field
- Electronic gaming technical certification background is an advantage.
- A minimum of one year technical experience in slot or table games operations is preferred.
- Basic understanding of electronics and an understanding of trouble shooting such electronics.
- Ability to work overtime, weekends, evenings, and holidays as needed
- Must have good verbal communication skills.
- Customer-service skills
- Organizational skills
Please to send your application letter and resume by latest August 30, 2023.
We thank all applicants for their application, however, only shortlisted applicants will be contacted.
Ref: Casino TechnicianCCC
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