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Optimum Jamaica

Candidate Experience Specialist

Optimum Jamaica

  • Kingston and St. Andrew
  • Not disclosed
  • Permanent full-time
  • Updated 09/09/2024
  • Kiaeem Duncan
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We are looking for an upbeat, energetic person who naturally goes above and beyond.

Responsibilities 

· Establish effective relationships within the recruitment team, internal stakeholders, and candidates to contribute to a seamless recruiting process

· Administer the candidate onboarding process, ensuring data accuracy and compliance in all communications and in maintaining the applicant tracking system (iCIMS)

·  Ensuring signed paperwork is received in a timely manner, pre-hire screening initiation / tracking / communication, confirming accurate start dates, and compliance of onboarding paperwork

· Provide responsive and proactive customer service via phone, e-mail, etc.

· Take on ad hoc projects around candidate experience and data integrity

· Partner closely with the recruiting team to ensure correct procedures are always followed and operational risks are minimized

· Recommend process improvements to help create efficienciesEstablish effective relationships within the recruitment team, internal stakeholders, and candidates to contribute to a seamless recruiting process Administer the candidate onboarding process, ensuring data accuracy and compliance in all communications and in maintaining the applicant tracking system (iCIMS)

·Ensuring signed paperwork is received in a timely manner, pre-hire screening initiation / tracking / communication, confirming accurate start dates, and compliance of onboarding paperwork

· Provide responsive and proactive customer service via phone, e-mail, etc.

·Take on ad hoc projects around candidate experience and data integrity

· Partner closely with the recruiting team to ensure correct procedures are always followed and operational risks are minimized Recommend process improvements to help create efficiencies

Qualifications

  • Bachelor's degree (or equivalent experience) preferred
  • Minimum 1 year experience in a recruiting department, preferably in a corporate, fast-paced, team environment
  • Minimum 1 year experience with applicant tracking system such as iCIMS, Taleo, Workday, etc.
  • Proficient knowledge of MS Office (Outlook, Word, Excel, PowerPoint) Excellent time management, verbal and written communication, organizational, analytical and problem[1]solving skills required
  • High level of professionalism and discretion in both internal and external interactions Strong work ethic and willingness to take ownership for wide-ranging responsibilities
  • Understanding of OFCCP regulations preferred Key Skills and Abilities
  • Demonstrated accountability for owning recruiting processes such as updating applicant system, requesting/tracking pre-hire screenings, coordinating candidate onboarding logistics, new hire paperwork, orientation coordination, etc.
  • Exceptional at working in a fast-paced environment with demonstrated ability to manage time, juggle multiple competing tasks and demands, establishing priorities, and meeting deadlines
  • Superior organizational skills with keen attention to detail and the ability to work autonomously
  • High level of interpersonal skills to handle sensitive and confidential situations/information.
  • This position continually requires demonstrated poise, tact and diplomacy
  • Highly responsive with a strong sense of urgency; comfortable interacting and communicating effectively (written and verbal) with stakeholders at all levels
  • Problem solver; seeking to improve operating efficiencies
  • Flexible team player; able to adapt to change and work in a high-volume environment without becoming easily overwhelmed.

 

Ref: Candidate Experience Specialist
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Optimum Jamaica

Optimum Jamaica

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