Human Resources Officer

The ideal incumbent is team-oriented, will be required to operationalize HR policies and assist with the execution of strategic HR initiatives in the assigned markets, and to support facilities management.

• Assist with planning, developing, and implementing strategy for HR management and development across all markets within the Group with direct responsibility for Jamaica and Turks & Caicos (including recruitment and selection, discipline, grievance, counselling, pay and conditions, contracts, learning, training and development, succession planning, morale & motivation, culture and attitudinal development, employee relations, performance management and quality management issues.)
• Monitor, measure and report on HR metrics and issues, opportunity and development plans and achievements within agreed formats and timescales
• Manage, direct and develop direct reporting staff (Jamaica: Driver/Bearer, Janitorial team)
• Liaise with the management team of the assigned markets to understand and respond to HR needs
• Ensure strategies, policies and plans meet with and integrate with organizational requirements for quality, management, health & safety, legal requirements, environmental policies and general duty of care
• Support the management of disciplinary and grievance issues
• Maintain employee records according to policy and legal requirements
• Assist with preparation of HR budgets
• Promote equality and diversity as part of the culture of the organization
• Support the planning and execution of employee social activities and reward and recognition programmes
• Assist with developing business planning strategies, which consider immediate and long-term staff requirements
• Revise and prepare staff handbooks, forms, policies & procedures

ADMINISTRATIVE SUPPORT

• Oversight of stationary and office supplies (ordering, storage and distribution)
• Handle and direct confidential information in a professional and discreet manner;

• Organize and schedule meetings, including contacting participants, booking rooms, ordering refreshments, and arranging for parking as required;
• Make travel arrangements for personnel as required, including booking of flights, hotel accommodation, visas, agendas and necessary contacts, country information, and other necessary preparations.

REQUIRED QUALIFICATIONS and ATTRIBUTES

• Bachelor’s Degree in Human Resources Management, OR Bachelor’s Degree in Business Administration, Social Welfare or related field with certified training in HR
• Two years’ experience in an HR environment or with responsibility for HR activities (pay & benefits, recruitment & separation, training & development)
• Understanding of labor laws and disciplinary procedures
• Computer literate with proficiency in MS Office (especially Excel, Word and PowerPoint); knowledge of HRMS is a plus
• Strong organizational and time-management abilities, able to function independently and handle a variety of responsibilities under pressure
• Excellent communication and interpersonal skills, with clear customer service orientation
• Unquestionable ethics and reliability
• Excellent written and oral communication
• Analytical and creative thinker, with proven problem-solving skills
• Detail oriented and highly accurate