Job Summary: Oversee call center staff and are responsible for assigning tasks, motivating ... with services or products. Ensuring agents understand and comply with all call center objectives ...
Job Summary: Oversee call center staff and are responsible for assigning tasks, motivating ... with services or products. Ensuring agents understand and comply with all call center objectives ...
experience in a transaction-based environment such as a call center or retail industry 6months - 1 ... of media with energy and enthusiasm Build lasting relationships with clients, customers, and other call ...
in a transaction-based environment such as a call center or retail industry 3 months - 1 year customer ... of media with energy and enthusiasm Build lasting relationships with clients, customers, and other call ...
to have: At least 1-2 years of experience as a Service Desk or Call Center agent Excellent communication skills ... activities, including any chases or follow ups, are added to call management toolsets ...
including forecasting, staffing, and scheduling, desired. Prior call / contact center experience, 1 ... service levels and efficiency. Provides hourly communication on all aspects of the contact center ...