Business Manager

We are seeking an experienced and skilled Business Manager to lead our team in providing exceptional customer service and ensuring a memorable experience for our clients.

CleanRite is seeking applications from suitably qualified individuals to fill the full-time position of Business Manager.

Job Summary

We are seeking an experienced and skilled Business Manager to lead our team in providing exceptional customer service and ensuring a memorable experience for our clients. The successful candidate will be responsible for overseeing the overall operations, including staff management, customer satisfaction, and revenue growth.

Key Responsibilities

- Manage, train and motivate a team of hospitality consultants and specialist.

- Ensure exceptional customer service and resolve any customer complaints.

- Oversee operations including allocations, guest services, quality control and

assessments.

- Overseeing the allocation of tasks to team members and inspecting work afterwards

- Ensuring the facility is cleaned correctly and according to the client’s instructions or

standards

- Conducting regular inspections to determine any unusual or recurring work that needs to

be done

- Setting up meetings and communicating relevant information to the staff

- Directing and scheduling staff in their work assignments

- Ensuring there is safety in the workplace

- Develop and implement strategies to increase revenue and drive business growth.

- Monitor and control expenses to ensure profitability.

- Monitoring Company Resources I.e. Supply and office Inventory

- Representing the company at events and workshops

- Evaluate employees’ performance

- Ensure compliance with health and safety regulations and industry standards.

- Build and maintain relationships with clients and business partners.

- Analyze customer feedback and make recommendations for improvement.

Required Education and Experience

- Bachelor's degree in Hospitality, Business Management or related field.

- Minimum 3 years of experience in a management role.

- Proven track record of success in leading teams and driving revenue growth.

Other Competencies

- Excellent verbal and written communication and customer service skills.

- Strong problem-solving and analytical skills.

- Ability to work in a fast-paced environment and adapt to changing circumstances.

- Physical dexterity.

- Valid driver’s license.

- Cash handling skills.

- Strong relationship building and interpersonal skills.

- Time management and multitasking skills

- Computer skills (proficient in Microsoft Office applications)

- Ability to work effectively both as an individual and as a team.

What We Offer

- Competitive salary

- Opportunities for professional growth and development.

- Collaborative and dynamic work environment.