Billing Analyst

Company description:

Digicel Group Limited

Job description:

Primary Objective of Job:

Responsible for the resolution of issues concerning automatic invoices, the product and issue of manual invoices, the processing of credit memos and processing of invoice trade terms.

Main Duties and Responsibilities:

•  Coordinate the day‑to‑day operation of the billing process, to involve liaison with Customer and Order Management team to ensure prompt billing and resolution of queries
•  Ensure all final bills are filed on the firm’s document management system
•  Anticipate disbursements for inclusion on bills and auto‑match anticipated disbursements
•  Deal with recharges and file closures. Update VAT rates in the system when requested
•  Raise credit notes and partial credit notes within the system
•  Ensure all bills have been received in Accounts by month‑end

Academic qualifications and experience required:

•   Bachelor degree in Finance or Accounting, or any other related field
•   Three - five (3-5) years experience, including billing
•   Strong understanding of billing process, preferably in BPM/services industry
•   Proficient in using ERP systems and MS products, such as Excel and Word
•   Excellent written and verbal communication skills

Functional skills and abilities:

•  Good team player with strong interpersonal and organizational skills
•  Ability to work independently and take ownership of projects
•  Detail oriented, and strong problem solving skills
•  Good communication skills
•  Self‑starter, strong organizational and time management skills