Assistant Maintenance Manager

Oversee and lead a team of technicians at the Alexandra Resort to ensure functionality, reliability, efficiency and quality in the resort’s utilities, infrastructure and guest rooms while ensuring the highest guest experience quality.

Assistant Maintenance Manager – Alexandra Resort

Job Description:

Overview:

Oversee and lead a team of technicians at the Alexandra Resort to ensure functionality, reliability, efficiency and quality in the resort’s utilities, infrastructure and guest rooms while ensuring the highest guest experience quality.

Responsibilities Include:

• Scheduling and daily approval of departmental hours.
• Lead and direct the preventative maintenance of resort equipment.
• Lead and direct the preventative maintenance of rooms.
• Oversee all installation, repair and upkeep operations of the resort’s facilities.
• Ensure all room and property related maintenance work is logged, supervised and billed to the relevant areas.
• Liaise with external contractors and third-party services.
• Develop, implement and maintain various maintenance and engineering reports and checklists and procedures.
• Attend daily HOD meetings and other meetings as required.
• Conduct daily briefings with department.
• Ensure adequate stock of parts and material.
• Carrying out inspections of the facilities to identify and resolve issues.
• Monitor expenses and control the budget for maintenance.
• Assist with developing and monitoring the annual budget for regular operations, capital expenditure and utility consumption
• Oversee the pool maintenance and operation keeping daily records of test results and chemicals.
• Ensure compliance with health and safety requirements.
• Allocate workload and supervise staff ensuring quality and efficiency.
• Comply with the hotel’s mission and standards in performing maintenance activities.
• Maximize maintenance team potential with a balanced focus on operations, guests, employee and owners’ satisfaction.
• Attend EC and STRATA meetings where required while keeping a good relationship with the various stakeholders.
• Respond to guests’ maintenance needs promptly and ensure guests receive professional, efficient, prompt and courteous service to hotel standards.
• Take responsibility for the cleanliness and safety aspects of all plant and mechanical equipment rooms.
• Train engineering department staff on correct maintenance procedures and assists in repairs as needed.
• Develop, implement, and direct all emergency response programs.
• Respond to emergency situations after normal workings hours

Requirements:

• Sound knowledge of plumbing, HVAC, waste-water plants, generators, pumps, and electrical systems.
• Experience in planning maintenance operations.
• Outstanding organizational and leadership abilities
• Advanced Computer Skills
• Excellent verbal and written communication skills
• Bachelor of Science in Engineering Preferred
• 5 Years’ Experience in a similar role
• Knowledge and operation of computer software – Workforce Management, HOTSOS, Opera, Excel, Word, Microsoft etc.