The Assistant Director, Plants, Water Sourcing & Distribution develops a master plan for the production, management of quality water through optimal sourcing and distribution strategies that centre around effective customer service and sustainability.

WATER AND SEWERAGE AUTHORITY OF TRINIDAD AND TOBAGO

Job Title:  Assistant Director Plants, Water Sourcing & Distribution

Division:  Water Management

Department/Section:  

Location: Regions

Reports to:  Director Water Management Services

1. JOB PURPOSE:  

The Assistant Director, Plants, Water Sourcing & Distribution develops a master plan for the production, management of quality water through optimal sourcing and distribution strategies that centre around effective customer service and sustainability through effective management and control of the Water Network.

This role supports a transformed Authority in achieving its strategic mandate through the development and execution of policies and/or programs, accountability for staffing and leading teams to achieve the stated strategic goals.

This role requires astute planning and resource management along with the ability to work with multi-disciplined teams under control and collaboration with lead professionals and leadership to achieve the stated goals for water sourcing and distribution. 

2.0KEY ACCOUNTABILITIES:

STRATEGIC LEADERSHIP AND MANAGEMENT

2.1Designs appropriate water management strategies for sourcing and producing quality water to achieve stated objectives.

2.2Develops and implements policies to support efficient water management through proper sourcing and distribution methodologies.

2.3Designs and executes the work plans and systems for effective management of well and pipeline management, water production, and plant automation and control

2.4Researches optimal approaches and technologies to enhance existing systems and to address forecasted needs for water management.

2.5Ensures the production of quality water in keeping with established standards and quality requirements.

2.6Leads the investigations process in the consideration of practices in water management

2.7Develops appropriate responses and mitigations for water wastage and leakage within the system and region under management.

2.8Reviews requests for additional water requirements for industrial users and makes recommendations based on water resource management philosophy.

OPERATIONS

2.9Designs and implements an appropriate production work plan and schedule for each team under management - well and pipeline management, water production, and plant automation and control, for the optimal use of water based on evolving needs.

2.10Leads multi-disciplined teams and processes designed to promote efficient water management techniques and systems

2.11Acts to address compliance to established quality standards in the operations and activity supporting plant production, and sourcing.

2.12Supports ongoing projects funded by external agencies in the operation and management of water production, well and pipeline maintenance, and plant automation and control.

2.13Presents research and projects for consideration and approval in the implementation of water management techniques.

2.14Completes analytical research required for the effective implementation of water management solutions by the Authority.

PEOPLE 

2.15Leads multi-disciplined teams in the implementation of an efficient water management program in the Authority for well and pipeline management, water production, and plant automation and control. 

2.16Leads the human resources activity for the unit by managing staff performance through coaching, oral and written discipline and making appropriate interventions for improved performance.

2.17Collaborates with relevant departments to promote effective water management practices and in the implementation of public awareness.

2.18Collaborates with and supervises works completed by external parties in the execution of water management techniques for the Authority.

2.19Represents the Authority to external agencies in the exploration and consideration of water management in the authority.

2.20Participates in multi-disciplined projects that considers use and management of water resources

2.21Promotes a healthy and safe culture that is compliant with government legislation, company policy, and environmental regulations and standards.

REPORTS

2.22Prepares activity and accountability reports for areas under management: wells and pipeline maintenance, water production, and plant automation and control.

2.23Prepares regular reporting on the current and forecasted status of water resources for management and decision-making.

2.24Prepares forecasting reports in accordance with the established cycle for operations and decision-making

2.25Supports works completed for project funding and execution with appropriate technical reporting.

2.26Prepares technical reporting to support forecasting and planning on water use, demand and integrated water resources management and make recommendations to achieve stated objectives. 

2.27Prepares tender management and procurement documentation as may be required to support the operations of the department.

2.28Advises on the preparation of national water resources reports.

2.29Submits relevant recommendations based on ad-hoc requests.

2.30Completes performance management reports for members of the team.

Together with such other tasks as required by the Director and which are appropriate up to the grading level of the post.

3.0COMPETENCIES:

CORE

3.1 Safety: Adherence to the safety practices, laws and codes guidelines, as outlined in the Safety Policy, Operational Manuals and other company documents. Safety First!

3.2 Teamwork: To work together with one or more persons / organizations to complete a project or task, working towards a common good to benefit the team or organization. Demonstrating the ability to develop, maintain, and strengthen partnerships with others both inside and outside the organization.

3.3Enterprise Customer Advocacy: An obvious focus on what is best for the customer throughout the enterprise, a desire to assist and/or serve customers and meet their needs. Taking personal responsibility for addressing issues in customer-service, with prompt and effective solutions and without becoming defensive; Ability to prioritize multiple customer needs and take action which aligns with the department initiatives and the organisation's core values. It is simply about putting the customer first in everything that we do at WASA.

3.4Professionalism: The habitual and judicious use of communication, technical and problem-solving skills, clinical reasoning, emotions, values, and reflection in daily practice for the benefit of the company and community.  Demonstrates a conscientious, courteous, and business-oriented manner while on the job. 

3.5Uprightness: Adhering to the company’s Code of Conduct policy and all other company policies and guidelines. Promotes professionalism, morality, civility and ethical principles, demonstrating commitment to openness, being transparent and honest in one’s dealings with persons internal and external to WASA i.e., Doing the Right Thing All the Time.

TECHNICAL

3.6Asset Management: The ability to manage the assets under his/her portfolio. Developing a systematic approach to the governance and realization of value from the things that a group or entity is responsible for, over their whole life cycles. It may apply both to tangible assets (physical objects such as complex process or manufacturing plants, infrastructure, buildings or equipment) and to intangible assets (such as human capital, intellectual property, goodwill or financial assets). Asset management is a systematic process of developing, operating, maintaining, upgrading, and disposing of assets in the most cost-effective manner (including all costs, risks, and performance attributes).

3.7Use of Technology: Selects and/or uses the most appropriate application and tool/equipment for the current job/project. Keeps current on tools, equipment, and technology. Troubleshoots and maintains modern engineering tools, equipment, and technology to facilitate work activity.

3.8Safety:To plan, organize, control, and lead activities that ensure compliance with laws and standards. The capacity to use knowledge of health, safety, security, and environmental issues to effectively educate the staff, public as an integral part of maintaining a safe and healthy working environment.

3.9Problem Solving:  The ability to identify an issue, describe a logical problem-solving process that includes gathering information, analyzing the information and making decisions based on what has been found. Resolves difficult or complicated challenges.

LEADERSHIP

3.10Business Acumen:  Demonstrates a deep understanding of the business environment. Capable of developing strategies that secure sustainable development of the company, capable of building and cultivating external relationships.

3.11Critical & Strategic Thinking:  Sees the bigger picture and strives to effectively integrate the organisation into a cohesive whole.  Takes a strategic approach to leadership and planning, thinking about the longer term. Works to implement the strategic plan, monitoring and reviewing activities to ensure they are aligned with the broader goals. Self-directed thinking that produces new and innovative ideas and solves problems. Reflecting critically on learning experiences and processes and making effective decisions.

3.12Results Orientation: The ability to set challenging goals with desired results and to focus one's effort and the effort of the unit on the desired result. Demonstrating a strong sense of urgency in achieving results and solving problems to accomplish work.

3.13Managing through Change and Uncertainty:  Adjusts thinking and behaviour to resiliently face change and uses experience to fuel growth. Embraces failure as a learning opportunity for self and others. Enables the process of change and transition while helping others navigate through the effects of change.

3.14Communication:  The ability to communicate effectively both verbal and written. Effectively and appropriately interacts with others to build relationships, influence others, and facilitate the sharing of ideas and information.

3.15Stakeholder Management:  The ability to work co-operatively with stakeholders, business professionals and partners and advise on strategic and operational issues, through insights that support business decisions.

3.16People Leadership:  The ability to inspire, motivate, and empower people to achieve organizational goals. Coaches, mentors, and manages employee experience, and employee performance, through mindful preparation. Creates space for others to lead.

4.0QUALIFICATIONS & EXPERIENCE:

4.1.Bachelor’s degree in Engineering or similar field, and any equivalent combination of experience, training and education.

4.2Post-Graduate training and certification in Water Resources Engineering, Hydrology or equivalent.

4.3Business certification; Project Management training/ certification.

4.4At least ten (10) years’ Working experience in Water Resources Management at a senior level of at least five (5) at a managerial / senior level and in-depth knowledge of at least two (2) computer models including MODFLOW, RIBASIM, SOBEQ, DELWAQ, HYMOS, CRIWAR and In-house Management Models.

4.5Experience in Hydrology, Water Resources Planning, Environmental Management, Water Resources Systems Analysis and Financial Analysis.

5.0KEY RELATIONSHIPS:

5.1Direct Reports: Team Lead, Wells Management; Team Lead, Pipeline Operations; team Lead Water Production; Team Lead Automation and Control; Team Lead Wastewater Management; Management Assistant

5.2Indirect Reports:

5.3Internal Contacts: Team; Staff; Management; Board 

5.4External Contacts: Public stakeholders, Users, Consultants, Ministry of Planning, Water Sector Agencies and Regional and International water resources network

6.0ACCOUNTABILITIES/OUTPUTS: (Areas for which the incumbent is directly answerable for attaining and delivering in the course of duty)