The Assistant Director, Business Planning and Development is accountable for the strategic planning activity that guides the water sustainability strategies of the Authority; and identification and management of projects that support sustainable development.

WATER AND SEWERAGE AUTHORITY OF TRINIDAD AND TOBAGO

Job Title:   Assistant Director, Business Planning & Development

Division:  Technology, Future Systems & Sustainability

Department/Section:  Business Planning & Development

Location:Head Office, St. Joseph

Reports to: Director Technology, Future Systems & Sustainability

1. JOB PURPOSE:  

The Assistant Director, Business Planning and Development is accountable for the strategic planning activity that guides the water sustainability strategies of the Authority; identification and management of projects that support sustainable development and the Authority’s response to environmental conditions. 

This role supports a transformed Authority in achieving its strategic mandate through the development and execution of policies and/or programs, accountability for staffing and leading teams to achieve the stated strategic goals.

This role ensures that the Authority has a robust strategic plan designed to achieve short and long-term sustainability goals, initiatives and projects through active environmental scanning, research strategies, business planning and development strategies and project planning and execution.

2.0KEY ACCOUNTABILITIES:

STRATEGIC LEADERSHIP AND MANAGEMENT

2.1  Leads the sustainability planning process for the Authority.

2.2  Develops and implements policy in the execution of the accountabilities for the unit.

2.3 Provides data and intelligence that is used to inform sustainability strategy and planning.

2.4  Submits strategic and business development plans to inform sustainable, economic activity for approval and execution.

2.5  Leads analyses and research that informs the Authority’s sustainability strategies and objectives.

2.6  Leads and monitors sustainability projects as directed by the Authority and the stated plans.

OPERATIONS

2.7  Designs and implements a planning cycle for the successful completion of sustainable projects and plans.

2.8  Develops and implements a work plan and schedule for the Research and Analysis, Business Analytics and Evaluation and Project Planning/ Special Projects teams.

2.9  Conducts research on an ongoing basis to inform a strategy for sustainability in various aspects of the Authority’s business.

2.10  Implements project management methodology in the management of projects assigned.

2.11  Implements change management programs as may be required to support project execution.

2.12 Conducts relevant reviews and evaluations to inform the successful completion of projects under responsibility.

PEOPLE 

2.13Collaborates with leaders and the Board in the sustainability planning processes.

2.14Collaborates with relevant stakeholders in the conduct of research and analyses that inform strategies and activities for sustainable and economic development for the Authority.

2.15Leads the human resources activity for the unit by managing staff performance through coaching, oral and written discipline and making appropriate interventions for improved performance.

2.16  Collaborates with managers to execute and evaluate projects and initiatives.

2.17Promotes a healthy and safe culture that is compliant with government legislation, company policy, and environmental regulations and standards.

REPORTS

2.18 Completes plans and reporting for the sustainability planning function.

2.19  Completes activity reporting for all accountabilities.

2.20  Provides reporting on projects under management.

2.21 Supports feasibility and funded projects as required with data, research and reporting.

2.22  Supports ad-hoc requests with written analyses and reports.

Together with such other tasks as required by the Director and which are appropriate up to the grading level of the post.

3.0COMPETENCIES

CORE

3.1 Safety: Adherence to the safety practices, laws, codes guidelines, as outlined in the Safety Policy, Operational Manuals and other company documents. Safety First!

3.2 Teamwork: To work together with one or more persons / organizations to complete a project or task, working towards a common good to benefit the team or organization. Demonstrating the ability to develop, maintain, and strengthen partnerships with others both inside and outside the organization.

3.3Enterprise Customer Advocacy: An obvious focus on what is best for the customer throughout the enterprise, a desire to assist and/or serve customers and meet their needs. Taking personal responsibility for addressing customer-service issues, with prompt and effective solutions  and without becoming defensive; Ability to prioritize multiple customer needs and take action which aligns with the department initiatives and the organisation's core values. It is simply about putting the customer first in everything that we do at WASA.

3.4Professionalism: The habitual and judicious use of communication, technical and problem-solving skills, clinical reasoning, emotions, values, and reflection in daily practice for the benefit of the company and community.  Demonstrates a conscientious, courteous, and business-oriented manner while on the job. 

3.5Uprightness: Adhering to the company’s Code of Conduct policy and all other company policies and guidelines. Promotes professionalism, morality, civility and ethical principles, demonstrating commitment to openness, being transparent and honest in one’s dealings with persons internal and external to WASA i.e., Doing the Right Thing All the Time.

TECHNICAL

3.6Information Systems Management:  The ability to demonstrate depth of knowledge and skill in a specialized ICT area.

3.7Systems Documentation:  The ability to document the IT system describing the general purpose of the system with the relevant information. Preparing documentation for every input and output used in the system. Each document should accompany each design and explain the purpose and use of each system. Documentation of every file of the system, creating and updating sequences of the file. The ability to develop a System flowchart describing the series of steps used in the processing of data.

3.8Business Analysis:  Knowledge and ability to apply the principles of business analysis in the planning, reengineering, and requirement gathering for business environments, operations, processes, and practices.

3.9Project Management:The ability to apply formal project management principles and practices during the planning, implementation, monitoring and completion of projects. The ability to identify resources needed to meet project objectives, develop and manage the project plan, including timelines, deliverables, milestones, and costs. The ability to identify potential roadblocks and risks and develop contingency plans to deal with them.

LEADERSHIP

3.10Business Acumen: Demonstrates a deep understanding of the business environment. Capable of developing strategies that secure sustainable development of the company, capable of building and cultivating external relationships.

3.11Critical & Strategic Thinking:  Sees the bigger picture and strives to effectively integrate the organisation into a cohesive whole.  Takes a strategic approach to leadership and planning, thinking about the longer term. Works to implement the strategic plan, monitoring and reviewing activities to ensure they are aligned with the broader goals. Self-directed thinking that produces new and innovative ideas and solves problems. Reflecting critically on learning experiences and processes and making effective decisions.

3.12Results Orientation: The ability to set challenging goals with desired results and to focus one's effort and the effort of the unit on the desired result. Demonstrating a strong sense of urgency in achieving results and solving problems to accomplish work.

3.13Managing through Change and Uncertainty: Adjusts thinking and behaviour to resiliently face change and uses experience to fuel growth. Embraces failu1re as a learning opportunity for self and others. Enables the process of change and transition while helping others navigate through the effects of change.

3.14Communication:  The ability to communicate effectively both verbal and written. Effectively and appropriately interacts with others to build relationships, influence others, and facilitate the sharing of ideas and information.

3.15Stakeholder Management:  The ability to work cooperatively with stakeholders, business professionals and partners and advise on strategic and operational issues, through insights that support business decisions.3.16People Leadership:  The ability to inspire, motivate, and empower people to achieve organizational goals. Coaches, mentors, and manages employee experience, and employee performance, through mindful preparation. Creates space for others to lead.

4.0QUALIFICATIONS & EXPERIENCE:

4.1.Bachelor’s Degree in Mechanical, Civil or Electrical Engineering from a recognized institution, Bachelor's Degree in Management, Finance or relevant Social Science, and any equivalent combination of education and experience. MBA is an asset.

4.2. At least ten (10) years working experience with extensive knowledge in plant operations and maintenance or water and wastewater treatment plants and associated facilities, or Business Planning.

4.3The incumbent should have at least five (5) years managerial experience in a similar organization or environment.

5.0KEY RELATIONSHIPS:

5.1.Direct Reports: Team Lead, Research and Analysis; Team Lead, Business Analysis & Evaluation; Team Lead, Team Lead, Project Planning/ Special Projects

5.2.Indirect Reports:

5.3.Internal Contacts:

5.4External Contacts: Government agencies, Inter-American Development Bank, CARICOM etc

6.0ACCOUNTABILITIES/OUTPUTS: (Areas for which the incumbent is directly answerable for attaining and delivering in the course of duty)