Administrative Coordinator

Administrative Coordinator

 

 

JOB DESCRIPTION

Job Title: Administrative Coordinator


Position Type: Contract

 
Job Summary:

The Administrative Coordinator manages the overall Human Resources function of the organization including Industrial Relations, Recruitment and Staffing, Compensation and Benefits and Training and Development. This position reports directly to the General Manager.

Important and Essential Duties:

• Manages the administration of the day-to-day operations of the human resources functions;
• Manages the Benefits Administration for Queen’s Hall’s Employee Medical Plan;
• Coordinates the leave administration and management of the Human Resource Information System (HRIS);
• Provides training and support to supervisors in carrying out the performance management of staff in the organization;
• Liaises with supervisors in the development of a training programme for staff, and responsible for implementing such plan once it receives the relevant approvals;
• Handles all staff grievances and ensure all IR processes are followed;
• Manages the recruitment and selection process of staff for the organization in conjunction with Management;
• Reviews and updates the organization’s HR policy and procedures manual to ensure compliance with existing legislation and best practice.
• Supervision of administrative support staff with the responsibility for Customer Service and general administrative responsibilities;
• Oversees the coordination of staff events and orientation programmes for new employees;
• Develops and maintains a records management filing system;
• Performs any other related duties which may be assigned by the General Manager

• Office practices and procedures
• Microsoft Work, Excel and Outlook
• Minute Taking, Report Writing and Letter Preparation

• Work in teams, use initiative and maintain confidentiality.
• Develop spreadsheets and other reports
• Understand and follow complex oral and written instructions.
• Plan, prioritize and multi-task.
• Pay attention to detail and accuracy.
• Work and function well in a high-pressured situation and to meet deadlines.
• Accurately maintain records management system.
• Be diplomatic, polished and professional.
• Be exceedingly well organized
• Interact with staff (at all levels) in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient, with a high level of professionalism and confidentiality.
• Compose a variety of letters and memoranda in the execution of duties
• Establish and maintain complex office records, files, interpret rules and regulations and apply them to work situations.

• Bachelor’s Degree in Business Management, Business Administration or Human Resource Management;
• Certificate in Industrial Relations Management;
• At least three (3) years’ experience in a similar position;
• Any equivalent combination of experience and training;
• Experience operating in a unionised environment

• Time Management
• Personal Effectiveness/Credibility
• Thoroughness
• Collaboration Skills
• Communication Proficiency
• Flexibility
• Professionalism
• Team Player
• Result-Focused
• Good organizational skills and attention to detail
• Proficient in Microsoft Office Suite
• Verbal and written communication skills