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Contax 360 BPO Solutions

Administrative Assistant (HR & Recruiting) & Recruiter (Temporary)

Contax 360 BPO Solutions

  • Hanover / St. James / Trelawny
  • Not disclosed
  • Permanent full-time
  • Updated 27/08/2024
  • D Henry
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We are looking for an Administrative Assistant (HR & Recruiting) and a Recruiter (Temporary) to join our team!

Contax360 BPO Solutions, a leading global contact center solutions provider and a dynamic, focused and upwardly mobile organization; seeks qualified and professional individuals to join our team.

Now hiring for our Montego Bay Office:


ADMINISTRATIVE ASSISTANT - HR & RECRUITING

 

ADMINISTRATIVE ASSISTANT (HR & RECRUITNG)

JOB SUMMARY:

We are looking for an Administrative Assistant to support our HR and Recruiting Departments, who will assist with the full-cycle recruiting experience and provide general HR administrative support.

 

SPECIFIC DUTIES::

  • Provide general HR administrative support.
  • Sourcing and attracting candidates by using databases, referrals, social media, etc.
  • Screens and recommends candidates for various positions and schedule prospects for interview on a daily basis or when otherwise requested.
  • Update and maintain various logs in order to track applicants processed.
  • Perform reference checks as needed.
  • Assist with the creation of files for new hires and files documents for both new and existing employees.
  • Assist with the tracking and collection of outstanding documents to be submitted by new hires.
  • Facilitate the offer process by extending the offer.
  • Stay abreast of recruiting trends and best practices.
  • Assist with the creation of adverts in digital and print media.
  • Prepare job letters.
  • Liaise with external partners via telephone and email to ensure successful and timely completion of pre-employment processes such as; reference checks and police records fingerprinting.
  • Greet visitors, welcoming, directing and announcing them appropriately.
  •  Answer, screen and forward any incoming calls while providing basic information needed.
  • Assist with new hire on-boarding process and support the team in ensuring the completion of various on-boarding tasks.
  • Liaise with Human Resources and other departments when required during the recruiting and on-boarding process.
  • Assist with the maintenance of the Application Tracking System and the Human Resource Information System.
  • Perform administrative duties such as photocopying, collating and fax.
  • Performs other administrative duties as assigned.

 

SKILLS REQUIRED:

  • Familiarity with HR databases, Applicant Tracking Systems (ATS), and Candidate Management Systems (CMS)
  • Hands-on experience with recruiting software, as well as Human Resource Information Systems (HRIS) or Human Resource Management Systems (HRMS)
  • Strong computer skills, including internet, Word, Excel, Outlook, and PC Based applications.
  • Excellent written and verbal communication skills in English including proper grammar.
  • Good time management skills
  • Great Listening Skills
  • Proactive
  • Problem-Solving skills
  • Strict Confidentiality Standards
  • Ability to adhere to processes, procedures, and guidelines during the execution of tasks and assignments
  • Proven ability to provide a high level of service.

 

EDUCATION:

NTCVET Level 3 or Higher

Associate Degree/Bachelor’s Degree Preferred

 

EXPERIENCE:

  • Minimum 1 year prior experience in a similar role
RECRUITER (TEMPORARY)

JOB SUMMARY:

We are looking for a Recruiter with full-cycle recruiting experience, from sourcing and attracting candidates to interviewing and hiring candidates. The incumbent will also be required to carry out other Human Resources functions.

 

SPECIFIC DUTIES:

  • Collaborate with hiring managers to understand staffing needs and requirements
  • Source and attract top talent through various channels including databases, social media, networking, etc
  • Screen, interview and assess candidates to ensure they meet our standards
  • Manage the full cycle recruiting process from initial contact to onboarding
  • Stay abreast of recruiting trends and best practices
  • Create adverts in digital and print media.
  • Liaise with external partners via telephone and email to ensure successful and timely completion of pre-employment processes such as; reference checks and police records (fingerprinting)
  • Spearhead new hire onboarding sessions
  • Liaise with Human Resources and other departments when required during the recruiting and onboarding process
  • Assist with the maintenance of the Application Tracking System
  • Build and maintain a strong pool of candidates for current and future hiring.
  • Performs other duties as assigned

 

SKILLS REQUIRED:

  • Familiarity with HR databases, Applicant Tracking Systems (ATS), and Candidate Management Systems (CMS)
  • Hands-on experience with recruiting software, as well as Human Resource Information Systems (HRIS) or Human Resource Management Systems (HRMS)
  • Strong computer skills, including internet, Word, Excel, Outlook, and PC Based applications.
  • Excellent written and verbal communication skills in English including proper grammar.
  • Good time management skills
  • Great Listening Skills
  • Proactive
  • Problem-Solving skills
  • Strict Confidentiality Standards
  • Ability to adhere to processes, procedures, and guidelines during the execution of tasks and assignments
  • Execute other Human Resources functions as required
  • Proven ability to provide a high level of service.

 

EDUCATION/QUALIFICATIONS:

  • NTCVET Level 3 or Higher
  • Associate Degree/Bachelors Degree Preferred

 

EXPERIENCE:

  • Minimum 2 years prior experience in a fast paced environment

 

WHAT WE OFFER:

  • Paid training
  • Free Health Insurance
  • Free Life Insurance
  • Paid Holidays
  • Educational Assistance
  • Career advancement programme
  • Shuttle service
  • Competitive Salary
  • Employee engagement programs: Staff Parties, Karaoke, Birthday club, Health & Wellness Club, etc.

All applicants must have a valid Government-issued photo ID, TRN & NIS. Successful candidates must be able to furnish a police record and pass an employment background check.

Only short-listed applicants will be contacted.


Ref: ADMRCR
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Contax 360 BPO Solutions

Contax 360 BPO Solutions

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