KEY RESPONSIBILITIES

• • Enter supplier and service provider invoices, post to appropriate GL accounts, and verify pricing accuracy

  • Enter monthly inter-branch purchase invoices for all branches

  • Liaise weekly with Warehouse Personnel for preparation of cash-on-delivery cheques

  • Prepare and print weekly cheque payments for signature, including cheque payment reports

  • Enter various bill payments and transactions (e.g., electronic, credit card, cash) into Peachtree

  • Prepare and submit customer invoices for catering, BBQ fundraisers, and pouch sales

  • Generate and issue customer receipts in a timely manner

  • Handle customer inquiries, scheduling, costing, invoicing, and receipting for BBQ Fundraisers, Catering, and Frozen Pouches

  • Monitor all receivables and payables weekly, including tracking delayed or missed payments

  • Liaise with customers for payment arrangements and coordinate driver collections

  • Maintain costing system for catering to support branch staff and ensure service accuracy

  • Support and mentor outer branch staff on catering and fundraising procedures

  • Follow up with customers post-event to confirm satisfaction with food and service

  • Maintain professional communication with customers via phone and email, resolving issues or escalating when needed

  • Prepare daily, weekly, and monthly reports as required

  • Assist with month-end and year-end account close-off processes

  • Send and respond to emails in a timely manner

  • Perform general clerical duties including filing

  • Assist the Director with ad hoc requests

  • Provide departmental support as needed

Requirements

• Five (5) CSEC passes including English, Mathematics & Principles of Accounts

• ACCA Level 1 or equivalent qualification

• At least three (3) years’ experience in a similar position

• Experience in customer service and handling client interactions professionally

• Previous experience in catering or event coordination would be an asset

• Working knowledge of Peachtree Accounting Software and MicroPay Software would be an asset

• Proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.)

• Must be able to work independently, manage multiple tasks, and meet deadlines

Desired Qualities

1. Must be able to function in a fast-paced environment, and be accurate in the performance of your duties.
2. In depth knowledge of accounting and accounting systems
3. Excellent organizational and time management skills.
4. Detail-oriented.
5. Strong verbal and written communication skills.
6. A team player.
7. Demonstrates a strong commitment to maintain high standards of work ethics.
8. Exhibits exceptional abilities in effectively resolving problems.
9. Possesses discipline and confidence in their approach to tasks.
10. Maintains confidentiality.