The role of the Business Development Manager is to improve the organization’s market position and achieve financial growth by building key customer relationships, identifying business opportunities, negotiating and closing business deals. The ideal candidate maintains an extensive knowledge of current market conditions, and is focused on increasing sales opportunities and thereby maximizing revenue for the organization
DUTIES AND RESPONSIBILITIES:
New Business Development
• Prospect for new clients by networking, cold calling, advertising or other means of generating interest from potential clients and turn this into increased business.• Identify potential new customers, make product presentations towards ultimately converting them into clients • Provide appropriate product recommendations to new clients • Seek to work through differences towards a positive conclusion.
Customer Retention • Grow and retain existing accounts by presenting new solutions and services to customers. • Present new products and services to existing customers. • Arrange and participate in internal and external customer related events
Business Development Planning • Attend industry related functions, such as association events and conferences, and provide feedback and information on market and creative trends. • Present to and consult with Executives and senior level management on business trends with a view to developing new services, products, and distribution channels. • Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales. • Using knowledge of the market and competitors to identify and develop the company’s unique selling propositions and differentiators.
Management and Research • Maintain a thorough knowledge of the market, the solutions and services that the company provides in comparison to that of its competitors. • Submit weekly/monthly progress reports and ensure data is accurate. • Forecast sales targets and ensure they are met. • Track and record activity on accounts and help to close deals to meet these targets. • Maintain a thorough knowledge of the company’s products and make recommendations based on customer purchasing trends and interest. • Understand the company’s strategic plan and develop strategies to continually enhance the company’s performance. • Demonstrate strong self -management
People Leadership: • Lead, mentor, and develop a team of B2B sales professionals. • fostering a high-performance culture through coaching, training, and professional development. • Conduct regular check-ins, performance reviews, and motivate the team to achieve and exceed targets.
KEY PERFORMANCE INDICATORS: • Delivered Sales vs. Budget • Sales Lead generation • Achieve Average Transaction Value target • Achieve Customer Service Score • Deliveries vs Bookings • Supashield Hit Rate vs Budget REQUIRED EDUCATION: • Bachelors Degree in Marketing, Business Management, Development or related subject area.
REQUIRED SKILLS / EXPERIENCE: • Minimum of five (5) years’ experience in a similar capacity • Skilled in the use of Microsoft Office • Proven history of successful use of prospecting skills • research and report writing skills • Excellent interpersonal skills, required for client networking • Excellent communication skills, to include written and public speaking REQUIRED PERSONAL CHARACTERISTICS: • Highly creative and flexible. • Ability to manage stress and work to strict deadlines. • Positive attitude towards work. • Ability to use own initiative and work independently. • Team player and team builder. • Pleasant and co-operative personality. • Ability to manage and prioritise a heavy workload.