Job Summary:

The Quality Technician is responsible for ensuring that the products, raw materials, packaging, and manufacturing processes are checked and meet the established company quality standards and regulatory requirements. 

Key Responsibilities:

1. Container and Product Inspection:

• Inspect raw materials for contaminants and defects and document the products placed in the quarantine area.
• Perform line inspections on all manufactured products.
• Assist in verifying batch and lot numbers on raw materials from COAs and finished products and file documents.
• Assist in conducting quality checks on trucks and food containers.

2. Environmental Monitoring:

• Document temperature and humidity in the warehouse and production areas on a daily basis to ensure compliance with product proofing and other requirements.
• Verify that the production baking tools are clean and in good condition before use.
• Assist in conduct Air Quality checks and product collection and testing.

3. Pre-Operational and Operational Checks:

• Ensure the machines and manufacturing areas undergo pre-operational checks before production begins once per week.
• Assist in conducting swab tests on the food contact surfaces.
• Monitor the water quality in all water outlets in the vicinity of the production and warehouse area by conducting tests and documenting non-conformances and corrective actions. 

4.         Document Control and Reporting:

• Ensure quality control documents (inspection reports, pre-operational checklist, etc.) are completed accurately and signed by relevant staff.
• Assist with customer complaints documentation and reporting.

5.         Compliance and Safety:

• Assist in ensuring staff adherence to safety protocols, GMP (Good Manufacturing Practices), and zero accidents or violations.

6.         Customer Focus and Satisfaction:

• Assist the Food Safety and Quality Officer in maintaining the quality and environmental standards of products to meet customer expectations.

7.         Support to Laboratory and Testing:

• Assist in lab testing and quality control processes, including collecting samples and ensuring accurate documentation of test results.
• Assist in developing product specifications based on data from product-supporting documents.
• Support the team in maintaining lab equipment and materials.
• Assist in conducting shelf-life monitoring testing on all products manufactured.

Required Qualifications:

• Bachelor's degree or equivalent in Chemistry, Bio Chemistry, Quality Control, or a related field.
• Certification in HACCP, GMP and other Food safety, quality or production certification 

Skills and Competencies:

• Ability to perform inspections and maintain accurate records.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Analytical skills for testing and inspecting materials.
• Experience in a manufacturing or laboratory environment, with a focus on quality control a definite advantage.
• Knowledge of GMP, GLP, and safety regulations.
• Strong attention to detail and ability to handle multiple tasks simultaneously.
• Excellent communication and documentation skills.