Do you have a passion for Customer Engagement? Join Us Today!
NOW HIRING!! Trusted game changers who can transfer the passion they have for our products to our customers matching their specific needs and requirements. Our game changers are driven to explore and deliver creative and high-impact solutions in a professional manner to enhance the customer’s experience..
All CNX team members benefit from:
- Competitive salary.
- 100% Health and Life Insurance Premium.
- Transportation service (conditions apply).
- Marriage & paternity leave.
- Weekly lunch subsidy.
- Chill room with modern games & lounge area to relax.
- CNX onsite nurse.
- Paid referral program.
- Career development & growth opportunities.
- Employee engagement activities: Competitions, tournaments, special theme days, staff & birthday parties
- Female benefits
- Employee assistance program
- Wide list of reward and recognition programs
Desired Characteristics
- Resourceful
- Empathetic
- Autonomous Thinker
Requirements
- Minimum High School Diploma
- Preferred 3 CXC/GCE subjects, including English Language or Customer service related HEART Level-II Certificate.
- City and Guilds Mathematics and English accepted.
- Ability to ask strategic questions to uncover needs and deliver relevant recommendations to customers (solution selling ability)
- Ability to communicate fluently in English both with strengths in B2B communication styles
- Must be able to type a minimum of 30 wpm with 90% accuracy
- Candidates must be able to demonstrate strong active listening skills, ask strategic questions to uncover needs and deliver appropriate value-added recommendations for products/services that will solve customer problems.
- Familiarity with MS Office Suite
- Flexibility to work any shift within a 24-hour period including weekends and holidays.
- B2B/ B2C Experience – Preferable within IT or Software.
Additional Company Requirements (If successful):
· On condition of employment you will be required to present:
- Updated resume
- 2 passport size photos
- Educational qualifications
- Valid Government-issued photo identification (Passport, Diver's License, or Voters ID)
- TRN & NIS cards
- Police Record Certificate
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WHY CONCENTRIX?
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.
We are not a Team; we are a Family. We are different by design. We celebrate being different because it makes us different.