QUALIFICATIONS
At least 3 years’ experience in the above-mentioned or a similar role
Minimum of 5 CXC O’ Level passes, including Mathematics, English and Principles of Accounts
Diploma in Information Technology or similar
A+ Certified
Networking Certified
Excellent written and oral communication skills
ROLES AND RESPONSIBILITIES
TECHNICAL ICT SUPPORT SYSTEM
- Install new hardware and software
- Provide technical support to in-house technicians and on set-up locations
- Train all staff on any IT based equipment when necessary
- Secure the security code to ensure a safe environment
- Maintain and secure all company passwords and access control for company hardware and
software
- Direct and oversee all Digital Signage projects and systems internally and externally
- Deliver hardware resources to work areas as required
CONFIGURATION & INSTALLATION
- Create a structured approach for introducing new hardware and software: procurement, testing,
assessing organizational needs
SERVER & NETWORK SUPPORT
- Manage the company network, social media platforms and websites
- Perform basic diagnostic routines
- Perform checks to ensure that broadband connectivity is maintained
MAINTENANCE
- Ensure all computers and IT equipment is fully functional at all times
- Develop and implement a maintenance schedule for hardware, software and networks
- Support the implementation if Management Information Systems (MIS) solutions when
required
- Detect, diagnose and resolve faults in all devices
- Maintain electronic mail accounts
- Promote and observe a safe working environment including risk assessments, review of safety
procedures and distribution of safety information for all personnel
THERE MAY BE INSTANCES WHERE YOU WILL BE REQUIRED WITH NOTICE TO WORK MORE THAN A FIVE DAY WORK WEEK AND THE REGULAR HOURS DUE TO THE COMPANY'S INDUSTRY.