Radius Global Solutions, located in Freeport, St. James, is seeking customer service representatives to join our dynamic team!
Position Summary:
- Delivering first class service to our customers by exhibiting a conversational tone, building rapport, and providing empathy to ensure positive customer stisfaction.
- Responsible for answering and handling inbound calls to new and existing customers while problem solving their needs and concerns.
- Maintain excellent attendance and adhere to company policies.
Employees enjoy the following benefits:
- Competitive hourly rate
- Lucrative incentive plans
- Provide lunch for first week of training
- Free employee Wi-Fi
- Annual merit pay increases
- Pension retirement plan with contributions from Radius
- Free transportation
- Excellent opportunities for advancement
- Contests prizes & giveaways
- Health, Dental, Vision, and Life Insurance
- Permanent employment (no contracts)
- Perfect Attendance Bonus
Skills and Requirements:
- Minimum of four (4) CXC/GCE subjects, including English Language and Mathematics
- At least 1 year of call center experience.
- Clear speaking voice with attention to detail
- Excellent written and verbal communication skills
- Proficient at working on a PC.
- Must be able to work any shift, ranging between the hours of 8am - 8pm (including weekends and public holidays).
- Applicants must reside in Westmoreland, Hanover, St. James or Trelawny.
MUST BE ABLE TO OPEN AN ACCOUNT WITH NATIONAL COMMERCIAL BANK
ALL APPLICANTS MUST BE ABLE TO PASS A CRIMINAL BACKGROUND CHECK AND DRUG TEST