Ideal applicants will have a serious, energetic, motivated and driven personality. Prior call center/phone experience is required, and any previous debt collections, customer service, sales and/or negotiating skills is a plus. If you're coach-able and willing to learn, we can provide you with the knowledge and tools you need to be successful!
The available shift is Monday - Friday 9am - 6pm.
What We're Looking For:
Excellent communication and problem-solving skills
Basic computer and keyboarding skills
Attention to detail and self-motivated
Professional demeanor
Independent but able to work within a team
Responsible, without needing constant supervision
Consistent attendance
Accountability
Pleasant attitude
Money-motivated individuals ready to meet financial targets
Strong communication skills and a passion for helping others
Willingness to work in a fast-paced environment and hit monthly bonus goals
Dedication, integrity, and a collaborative attitude
Position Details may include:
- Outbound dialing for Right Party Contact
- Resolving past-due balances with consumers.
- Providing quality customer service
- Educating clients on the resolution process and re-payment options
- Follow all company policies/procedures and maintains compliance with all regulations.