FOOD AND BEVERAGE SERVERS
Responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly, hospitable service
- Knowledgeable of all food and beverage products
- Attend to guest service requests in a timely and professional manner
- Capitalize on revenues by upselling and controlling expenses
- Follow resort policies, procedures and service standards
- Ensure compliance with all Health & Safety policies
- Providing excellent wait service to ensure satisfaction
- Taking customer orders and delivering food and beverages
- Making menu recommendations, answering questions and sharing additional information with restaurant patrons
Duties (include but are not limited to):
- Greet and escort customers to their tables
- Provide excellent customer service to guests by always smiling and providing a warm, welcoming environment
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
- Prepare tables by setting up linens, silverware and glasses
- Inform customers about the day’s specials
- Offer menu recommendations upon request
- Take accurate food and drinks orders, using ordering software, order slips or by memorization
- Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages (if applicable)
- Communicate order details to the Kitchen Staff
- Serve food and drink orders
- Check dishes and kitchenware for cleanliness and presentation and report any problems
- Arrange table settings and maintain a tidy and clean dining area
- Deliver checks and collect bill payments (if applicable)
- Carry dirty plates, glasses, and silverware to kitchen for cleaning
- Meet with restaurant staff to review daily specials, changes on the menu and service
- Follow all relevant health department regulations
- Other duties as assigned
Requirements:
- Can work well under pressure in a fast-paced operation
- Strong guest service orientation
- Can work independently and prioritize responsibilities
- POS experience – (Opera software desirable)
- Team player – works well with and supports team colleagues
- Previous cash handling responsibilities
- Responsible & reliable
- Basic First Aid
Physical Aspects (include but are not limited to):
- Constant standing and walking throughout shift
- Lifting and carrying up to 20 lbs.
- Pushing and pulling
- Ascending or descending ladders and stairs
Salary starts at $8.00 per hour not including service charge and tips
PLEASE NOTE: All resumes are subject to screening. Accepted candidates will receive a call or email confirmation with a scheduled time for meeting and required documents for the actual interview.
Applicants must have a willing, positive and personable attitude as well as be willing to work long hours, holidays and weekends. Please submit resume to Director of Human Resources Kitchandra McDonald. Deadline is Friday April 15th, 2022.