AIRPORT REPRESENTATIVE – ENGLISH & FRENCH SPEAKING
As an Airport Representative, you will be the first point of contact for our passengers, ensuring their experience is seamless from check-in to departure. Your role will involve managing reservations, coordinating transportation, assisting with check-in processes, and providing top-notch customer service. You will play a key part in creating an unforgettable travel experience for every guest.
Requirements/duties of the position include:
- Greeting and assisting passengers upon arrival and departure at the airport.
- Providing clear and accurate information about transportation, hotel accommodation, and other services.
- Handling customer inquiries and resolving any issues or concerns with professionalism and courtesy.
- Coordinating with local transportation and travel staff to ensure smooth transfers.
- Assisting with check-in procedures, baggage handling, and other tasks as needed.
- Ensuring that all services provided meet the high standards of the company.
Qualifications and Experience:
- Previous experience in customer service or hospitality, preferably in an airport or travel-related environment.
- Excellent communication skills in English and or French language(s) required.
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a team.
- Friendly, approachable, and professional demeanor.
- Flexible and available to work varying shifts, including weekends and holidays.
- Ability to stay calm and organized under pressure
Why Join Us?
- Be part of a dynamic, fast-paced team in a leading tourism and transportation company.
- Opportunity for growth and advancement within the company.
- A supportive and collaborative work environment.
- Health Insurance Coverage
If you are passionate about tourism and possess the skills outlined above, we would love to hear from you! Apply and become part of our dynamic team!
How to Apply:
Interested candidates are invited to submit their applications and resumes to:
The Human Resources Manager
Email Subject: Airport Representative
Deadline for applications: April 11, 2025
Please note: Only shortlisted candidates will be contacted. A clean police record will be required for successful applicants.