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HR & Administration Officer

Port-of-Spain
Not disclosed
Permanent full-time
Updated 19/03/2025

Principle Duties and Responsibilities

HR Administration

Assist in the Recruitment and Selection process in its entirety. Prepares and coordinates the completion of documents pertaining to employee onboarding and offboarding.
Facilitate employee management through tracking of all probationers/contracted/temporary/casual employees to ensure timely action is taken.
Assists with the administration of all employee compensation and benefits as due to them by company policy and statutory requirements.
Aids the company's continuous Training and development initiatives through performing a gap analysis and preparing the annual training plan in conjunction with Line Managers as well as coordinating, monitoring and reporting on the training results.
Administration of the annual performance management systems company wide. Providing guidance on the development of probationary plans and performance improvement plans as well as delivering training to end users. Providing additional assistance and feedback where needed.
Provide support throughout the disciplinary process, ensuring compliance with company policy and local IR legislation, conducting investigations and completing the requisite investigations.
Supports HR&A Manager with the planning and execution of all employee engagement activities.
Assists in and in some instances leads on developing, implementing and revision of policies, procedures and programs relating to the effective use of the organization’s workforce and resources in alignment with strategic goals.
Participates and represents HR & Administration on staff committees
Provides logistical support in the execution of the Employee Recognition Program and other engagement activities. Supports team members on all HR projects and initiatives including recruitment and selection, performance management, recognition and reward and engagement.

Undertakes HR administrative duties throughout the employee life cycle. This includes, but is not limited to, producing job letters, orientation and other schedules, records management, producing memos and other documents.
Ensures that all correspondence and records are accurate, current and filed to allow for easy retrieval.

Administration

Ensure service level agreements with service providers are enforced and renewed in a timely manner.
Coordinate and action all requests for facilities ensuring minimal disruption to operations.
In conjunction with the Facilities Coordinator of the parent company, develop and monitor the programme of preventative maintenance for Head Office and all branches.
Log, verify and ensure that all valid invoices are paid on time and perform monthly analysis of expenses incurred versus budget.
Monitor and oversee distribution of inventory (kitchen, stationery, sanitizing and other supplies), ensuring that there are no shortages.
Conduct periodic audits/spot checks of all support services (custodians and maintenance).
Undertake procurement activities for the company ensuring that all purchases are executed in accordance with policies, procedures and best practices, including, but not limited to, ensuring transparency and integrity of the procurement process and seeking value for money.
Design, develop, maintain and adapt, as needed, robust systems for effectively monitoring the various aspects of administration to ensure that service and quality standards, and appropriate record keeping are maintained.

Other

Assigns, supervises and monitors day to day tasks and duties of the Courier, Driver and Office Attendant inclusive of coordinating requests for courier services.
Performs any other duties as assigned from time to time.

Qualifications and Experience

A Bachelor’s Degree in Human Resource Management, Business Management or any other related field, with courses in HRM, from an accredited academic institution

At least five (5) years’ experience in Human Resources Administration and/or Office Administration
Working knowledge and application of employment laws and regulations
Working knowledge of the principles and practices of good industrial relations
Working knowledge of OSH requirements
Working knowledge of HRIS software capabilities
Proficient in the Microsoft Office Suite
Experience in the Financial/Insurance Services Industry and/or supervisory experience would be an asset.

A combination of equivalent qualifications, training and experience

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Do you possess a Bachelor’s Degree in Human Resource Management, Business Management or any related field, with a focus on HRM, from an accredited academic institution?

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Do you possess at least five (5) years’ experience in Human Resources Administration and/or Office Administration?

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Do you possess certification or working knowledge and application of employment laws and regulations, and the principles and practices of good industrial relations?

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Do you possess certification or working knowledge of OSH requirements?

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Do you possess working knowledge of HRIS software capabilities and performance management application?

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