TECHNICAL ADMINISTRATION (TA)
The Technical Administrator will provide timely, well organized, efficient and high-quality administrative support to the Logistics and Technical Team.
ROLES & RESPONSIBILITIES
- Provide general administrative support to key logistics and technical personnel.
- Assist with reviewing, scheduling, coordinating and following through with jobs and projects.
- Handling phone calls, responding to emails and messages; ensuring these communications are passed to the appropriate staff member in a timely manner.
- Assist with managing defectives and coordinate activities centred around resolving aftersales issues in a timely manner.
- Assist with procurement; preparing orders for delivery and materials for jobs.
- Prepare & filing of purchase orders for approval, receiving, filing of invoices and delivery notes.
- Prepare, update, review, file and manage documents using a range of different IT and physical filing systems to ensure information and data is always maintained, organized and secured.
- Support continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
- Liase between key sales, procurement, logistics and technical personnel to improve efficiency.
- Establishment and maintenance of effective communications and working relationships
- Attendance and minuting of meetings as required
- Other duties as assigned.
REQUIREMENTS & QUALIFICATIONS
- Diploma or Certificate in Business Administration or related.
- At least 3 years’ experience in field of discipline (having experience specific to the company’s products and services is a plus)
- Proficiency in the use of Microsoft Office Software Suite (Excel, Word, PowerPoint)
- Experience / Training in the use of Task and or Project Management Software(s)
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise.
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Exceptional customer service skills
We thank all candidates for their interest in this role, however only shortlisted persons will be contacted.