The BLEWSTREAM Ecosystem is expanding—join us as we create value in a borderless world. We prioritize advanced professional and technical skills, a can-do attitude, and exceptional reliability and responsiveness. As a people-centric organization, bridging skills gaps is essential, and we aim to strengthen and grow our ecosystem with like-minded individuals.

IT Systems Administrator

Key Responsibilities:
• Systems Management:

• User administration (Entra ID management)
• Intune policy and device management
• Reporting and administration for Microsoft 365 services
• Sophos endpoint policy management and reporting
• Adobe administration and support

• Helpdesk Support:

• Act as an intermediary between the junior IT team and IT Manager 
• Handle escalated support tickets
• Provide mentorship and guidance to the junior IT team in collaboration with the IT Manager

• Technical Skills:

• Microsoft 365 Administration (Entra ID, Exchange, SharePoint)
• Windows 11 troubleshooting
• Network troubleshooting (wireless networks)
• Application troubleshooting
• Technical documentation

• Security and Compliance:

• Manage Intune policies and endpoint security
• Ensure security configurations and compliance are maintained

• KPI Reporting:

• Report on IT KPIs based on IT requirements

Requirements:

• Applicants must have a professionally formatted resume (See BLEWSTREAM formatting guide)
  (Click to download our template sample resume)
• Bachelor’s degree in Information Technology, Computer Science, or three (3) years of experience in a similar role
• Relevant certifications (e.g., Microsoft Certified: Azure Administrator, Microsoft 365 Certified: Enterprise Administrator Expert) are preferred
• Proven experience in systems administration, particularly with cloud services like Microsoft 365
• Strong troubleshooting and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team 
• Legal authorization to work in Trinidad and Tobago

Preferred Skills:

• Experience with technical documentation
• Knowledge of security and compliance best practices

Work Environment:

• Reliable transport is required for on-site support across our 3 office locations.