DUTIES AND RESPONSIBILITIES:

1. Provides general management of the Department; overseas all operations related to maintenance of the facility and ensures proper documentation is in place to record work done and cost.
2. Organizes responses to requests for repairs/maintenance around the facility.
3. Prepares the monthly report on the performance of the maintenance department and other routine or ad hoc reports; makes recommendations for improving facility operations and solving maintenance-related problems.
4. Ensures the buildings and surroundings are well maintained, ensuring that all external and internal parts of the building exposed to the public are always well presented and aesthetically pleasing.
5. Reviews the operation of equipment and systems constantly, to minimize unplanned downtime, solve problems in a timely manner, and to identify opportunities for improvement.
6. Engages in project planning with emphasis on stakeholder management; oversees the management of assigned projects.
7. Provides leadership and coaching of staff; manages performance on a continuous basis and conducts performance appraisals as and when required.
8. Ensures that maintenance staff are adequately trained, equipped, and motivated so that the maintenance program can be accomplished in a safe, timely, and cost-effective manner.
9. Communicates regularly with all department members, both individually and as a group, to ensure good two-way communication concerning maintenance issues.
10. Other related duties as required.

KNOWLEDGE, SKILLS AND ABILITIES

KNOWLEDGE:

• Knowledge of building and equipment management.
• Knowledge of safety practices.

SKILLS AND ABILITIES:

• Must be able to coordinate the efficient use of staff in order to maximize their efforts
• Ability to communicate effectively, both orally and in writing.
• Ability to provide leadership and work as part of a team.
• Ability to establish and maintain effective working relationships with colleagues and demonstrate excellent customer service.
• Ability to demonstrate integrity and maintain confidentiality.
• Ability to use initiative and display problem solving and creative thinking skills.
• Ability to adapt quickly in a changing and multitasking environment.

MINIMUM QUALIFICATIONS, EXPERIENCE AND TRAINING:

• BSc Degree in Mechanical or Electrical Engineering
• Over fifteen (15) years working experience in Facilities / Maintenance Management; at least eight (8) of which should be at a Managerial / Senior Supervisory Level
• Certificate in Facilities Management
• Supervisory training/experience
• Broad Experience with the following equipment, to be able to intelligently deal with service providers - water systems, pumps, air compressors, elevators, HVAC systems, chillers, generators and UPS

OTHER:

• Must be able to work a shift system, weekends and public holidays.