Stewart Auto Gallery, the authorized dealers for Jaguar Land Rover, is seeking to find a capable individual with a strong work ethic and exemplary leadership skills to fill the position of:

                                               PARTS MANAGER

The key duties of this position include:

• Leading, developing, and motivating the Parts Team by encouraging team members to demonstrate Customer First Behaviours in all interactions with customers and colleagues.
• Assisting with hiring, training, motivating department staff and monitoring their performance.
• Managing the day-to-day operations of the Parts Department to ensure the achievement of Key Performance Indicators
• Driving performance to achieve key targets and delivering continuous improvement
• Creating Performance Improvement Plans (PIPs) when performance gaps are identified
• Forecasting goals and objectives and creating actions plans and Key Performance Indicators to ensure attainment
• Maintaining adequate inventory levels consistent with the requirements of the Service Department and the Body Shop
• Establishing pricing parameters for items to generate adequate profit margins
• Establishing parts inventory levels to ensure maximum turnover
• Monitoring and adjusting inventory in order to minimize obsolescence
• Supervising inventory ordering procedures
• Setting and enforcing a policy on the special ordering of parts
• Analyzing sales, expenses, and inventory levels to ensure maximum profitability
• Ensuring that the highest level of service is imparted to internal and external customers and handling customer complaints
• Ensuring the Parts Team works closely with colleagues in Service, Sales, and Administration to deliver outstanding 
• customer service.
• Maintaining agreed profit margins and return on investment by selling the maximum amount of parts to trade and 
• retail customers
• Analysing sales data, placing emphasis on selling the most profitable lines and creating management reports as required
• Maintaining stock levels and purchases within agreed budgets
• Implementing systems to monitor and record lost sales, reviewing data and taking appropriate action
• Controlling and meeting budgetary spending targets, discussing significant variances with Department Head 

Qualifications, Experience and Competencies required

* Professional qualification in Purchasing and Logistics, Automotive Repairs, management or related field from an accredited institution

* A minimum of four years' experience in a similar role

* Strong leadership skills with the ability to engage and motivate team members

* Excellent written and oral communication skills

* Strong mathematical and reasoning skills

* Proficient in the use of parts software – 

* Proficient in the use of Microsoft Office Applications, i.e. Word, Excel, PowerPoint

* Knowledge of the automotive industry would be an asset

* Valid Driver's License with a clean driving record.

Stewart Auto Gallery appreciates all applicants, however, please note that only shortlisted persons will be contacted.