Workday Subject Matter Expert

We are seeking a dedicated Workday Subject Matter Expert (SME) to ensure data accuracy, support employees with updates, and assist HR in meeting compliance targets. The ideal candidate will have strong attention to detail, strong communication skills, and expertise in Workday functionalities.

GCG Group Jamaica is a member of the GCG Group which operates in 21 countries across the US, Caribbean, Central and South America. We are seeking to recruit a highly motivated individual to join the team in the capacity of Workday Subject Matter Expert at our Montego Bay location.

KEY DUTIES & RESPONSIBILITIES:

• Serve as the primary Workday expert for end-users, troubleshooting issues, and resolving system challenges.

• Conduct regular audits to ensure the accuracy and completeness of employee data.

• Assist employees with updating personal and employment information in Workday

• Perform data quality corrections and updates as needed, ensuring compliance with company policies and legal regulations.

• Support the HR department in meeting compliance targets by ensuring all employee and organizational data is accurate and up-to-date in Workday

• Ensure all job openings are accurately posted in Workday in a timely manner.

• Provide training to employees on Workday processes related to data updates and job postings.

• Stay updated on Workday enhancements and advise on new features to improve user experience.

ACADEMIC & EXPERIENCE REQUIREMENTS:

• Associate degree in Human Resources, Business Administration, or related field.
• 2+ years of experience with Workday, preferably in a data management or user support role.
• Strong organizational and time-management skills.
• Proficiency in Workday HR modules with a focus on data entry, reporting, and auditing.
• Ability to manage multiple tasks and meet deadlines efficiently.