Warehouse Supervisor

The Warehouse Supervisor is responsible for planning, organising, supervising and participating in the operations and activities of the Warehouse while supervising team members.

KEY RESPONSIBILITIES

• Coordinate team members and implement procedures/systems to ensure the accurate picking of products on invoice.
• Validate items picked by team members to ensure accuracy of items being dispatched to customers.
• Receive, examine, validate and document products returned from the trade and restock products
• Coordinate and participate stock counts as required
• Investigate, resolve and provide explanations for stock variances
• Implement procedures/systems to mitigate against stock variances and damaged products
• Ensure strategic and operational information, reports and metrics are available to share with others in the business as and when required i.e., product damages, stock variances etc.
• Supervise and coordinate activities and resources to ensure the accurate receiving and systemized storage of products.
• Coordinate the receiving, securing and storage products to prevent damages
• Assist to develop and implement flexible solutions to aid business efficiency, drive process improvements and add value
• Ensure health and safety protocols are adhered to
• Take ownership of warehouse related issues that arise and take any follow up actions required
• Investigate and implement system enhancement initiatives
• Collaborate with internal stakeholders to plan and facilitate reliable and on-time delivery of products 
• Manage and direct team through sound personnel practices 

EDUCATION & EXPERIENCE

• An Undergraduate Degree in Supply Chain Management or a relevant discipline.
• Two (2) or more years’ related experience
• Knowledge of warehousing and stock control methods and procedures
• Knowledge of warehouse operations, procedures, equipment and terminology.
• Space utilization and inventory techniques
• Valid certificate in operating forklifts would be an asset
• Proven people management abilities
• Knowledge and understanding of quality systems, standards and process improvement techniques

COMPETENCIES

• Strong interpersonal skills
• Results oriented and organized with the ability to plan and deliver against deadlines
• Proven analytical, planning and problem-solving skills
• Critical thinking, time management, decision making and project management skills
• Excellent attention to detail