Underwriting Customer Service Representative

The Underwriting Customer Service Representative is responsible for supporting the Underwriting function. The post holder undertakes risk-evaluation and the processing of data on the insurance system (SOLIS).

Principal Duties and Resposibilities:

• Provides quotations to customers according to underwriting guidelines;
• Verifies and accurately enters information on the insurance system ensuring all fields and relevant data is captured.
• Produces policy documents, certificates and any other relevant documents;
• Responsible for the preparation of files ensuring the accurate and timely filing of records (soft and hard copies);
• Maintains all records as required;
• Provides administrative support as required;
• Conducts timely renewal process to optimize retention ratios;
• Supports the development and maintenance of a team environment by performing other related duties;
• Adheres to Anti-Money Laundering and other regulatory requirements.

Qualifications and Experience:

• At least three (3) years’ experience in a similar position;
• Minimum of 5 CXC passes including English and Mathematics and 2 ‘A’ levels;
• Working knowledge of all classes of insurance;
• Completion of Insurance courses;
• Proficient in Microsoft Office Suite.