Telecommunications Regulatory Commission (TRC)

The Telecommunications Regulatory Commission (TRC) is a statutory body responsible for regulating the telecommunications sector of the British Virgin Islands. The Commission is also responsible for promoting the development of telecommunications throughout the Virgin Islands (UK). The Commission is governed by the Telecommunications Act, 2006 which was adopted June 2006 and published October 2006 and advises the Minister of Communications and Works on telecommunications policies internationally and regionally and protects the interests of users of telecommunications services.

The Telecommunications Regulatory Commission (TRC) also establishes and monitors the implementation of national telecommunications standards and ensures compliance, and is responsible for the regulation of licensees and authorization holders and for ensuring fair competition among licensees and all other operators of telecommunications networks or providers of telecommunications services. The TRC where appropriate, investigates within a reasonable period, complaints by users of their failure to obtain compensation from public suppliers or other licensees in respect of rates, billings and services provided, and to facilitate relief where necessary.