Technical Writer
Title: Technical Writer
Work type: Contract (12 months)
Industry: Financial Services
Work location: Caribbean
Role Summary:
Our client is seeking an experienced Technical Writer who will be responsible for documentation of procedures, creation of process flows and operating instructions and the update/creation of forms to support the introduction of new/updated processes or technologies across the organisation. The incumbent will also be responsible for maintaining the centralised repository for all procedures, process flows, forms and job aids, etc., across the organisation and for ensuring maintenance and standardisation as per the process governance process. As the ‘gate-keeper’ for the check-in and check-out of procedures and process flows, the Technical Writer will ensure proper version control of the organisations end-to-end procedure documentation and will also support projects, operations and process reengineering requests for updates to process documentation or organisational forms.
Key Duties and Responsibilities:
The ideal candidate will possess the following qualifications and experience:
Key Skills & Desired Behaviours Required: