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Technical Sales Representative
Caribbean Oceanic and Terrestrial Energy Equipment Limited
- San Fernando
- See description
- Permanent full-time
- Updated 15/10/2024
- Human Resource
Technical Sales Representative
We are seeking a Technical Sales Representative to join our team and play a key role in driving sales of industrial products while providing expert technical support to customers. If you're a results-driven individual with a strong technical background and excellent customer relationship skills, this is a great opportunity to grow with us. This role requires the ability to manage both sales and service tasks efficiently. Join our team and help deliver innovative solutions to our valued clients!
Job Title: Technical Sales Representative
Location: San Fernando
Job Type: Permanent
Industry: Industrial Sales
Salary: As outlined in the Employee’s Offer of Employment
Job Overview
The Technical Sales Representative (TSR) will play a key role in promoting and selling the company’s products and services. This role involves building strong relationships with customers, providing technical support, and maintaining up-to-date knowledge of all company offerings. The TSR will work both in sales and technical support capacities, ensuring customer satisfaction through personalized solutions and timely service.
Key Responsibilities
-Sales & Promotion: Drive the promotion and sales of the company's products and services, continuously identifying new opportunities to introduce them to potential customers.
-Customer Relations: Maintain and strengthen relationships with customers and distributors through regular visits and ongoing communication to ensure confidence in the company's service.
-Technical Support: Provide mechanical repair services and technical assistance as needed, ensuring customers' concerns are addressed with expert knowledge.
-Consultation: Offer recommendations tailored to customer needs and provide product training to help customers maximize the value of company products.
-Sales Reporting & Quotation: Prepare customer quotations for new equipment and service jobs, and handle customer inquiries, complaints, and billing issues professionally.
-Stock & Inventory Management: Liaise with retail store supervisors to monitor and restock items, process invoices and sales collections, and prepare daily sales reports.
-Logistics & Order Processing: Package and coordinate the delivery of stock items to customers and assist with warranty claims and order replenishments from both local and foreign suppliers.
-Parts & Service Coordination: Identify and manage the distribution of replacement parts, liaise with service personnel on repair jobs, and schedule deliveries as required.
-Market Research & Evaluation: Monitor market trends to identify new opportunities and suggest new product offerings to enhance the business.
-Compliance: Ensure alignment with legal and regulatory frameworks and assist in the execution of advertising and promotional campaigns.
Additional Responsibilities
-Maintain accurate and timely documentation for all administrative tasks, including quotations, purchase orders, and delivery notes.
-Collaborate with other departments, such as Accounts/Finance, to ensure smooth stock checks and order processing.
-Participate in quarterly or annual stock checks, and support the company’s business objectives by implementing sales strategies aligned with overall goals.
Qualifications & Skills
-Education: Technician’s Diploma or a degree in Marketing, Engineering, or a related field.
-Experience: 3-5 years of relevant experience in industrial sales or technical support.
-Technical Skills: Proficient in Microsoft Office (Word & Excel), email, and CAD software.
-Personal Traits: Customer-focused, excellent interpersonal skills, and the ability to work under pressure. Must be trustworthy, well-organized, and capable of managing time effectively. A professional appearance is required.
Other Requirements: Must own a personal vehicle.
Beneficial Skills
Ability to interpret computer-assisted design (CAD) drawings.
This role offers an opportunity to make a significant impact by bridging technical expertise with customer-centric sales strategies, contributing to the company's continued growth and success.
Ref: Technical Sales Representative
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