Technical Sales & Marketing Representative- Audio Visual Department

1.         Job Function

Summary of job function: The Technical Sales & Marketing Representative will be responsible for achieving maximum sales profitability, growth and account penetration by effectively selling the company’s line of audio visual and Education equipment and/or related services. Personally, contacts and secures new business accounts/customers.

2.         Principal Duties and Responsibilities

• Promotes to /sells to / secures orders from existing and prospective customers.
• Demonstrates services and products to existing/potential customers and assists them in selecting those best suited to their needs.
• Establishes, develops and maintains business relationships with current and prospective customers in the assigned territory/market segment to generate new business.
• Develops clear and effective written proposals/ tenders/quotations for current and prospective customers.
• Coordinates sales effort with marketing, sales management, accounting, logistics and management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
• Keeps abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends. 
• Meeting Department KPI.
• Performs any other duties as assigned.

3.         Required Competencies

• Excellent communication skills both written and oral
• Ability to plan and organize and prioritize
• Ability to analyze data, identify trends and recommend solutions to improving customer satisfaction
• Ability to monitor and evaluate the work flow of projects.
• Willingness to work a flexible schedule.

4.         Qualifications and Experience

• A Minimum of Five (5) CXC O' Levels
• 5+ years of sales experience (technology sales would be an asset)
• Ability and willingness to learn and apply new technologies quickly
• Must be proficient in Microsoft Office
• The ability to multitask effectively
• Excellent analytical and communication skills
• Dynamic and strong interpersonal skills.
• Experience in audio visual equipment would be considered an asset

5.         Knowledge, Skills and Abilities

• Excellent computer skills, including Word and Excel in a Microsoft Windows environment.
• Effective oral and written communication skills.
• Excellent interpersonal skills.
• Able to exhibit a high level of confidentiality.
• Excellent organizational skills.
• Must be able to identify and resolve service problems in a timely manner.
• Must be able to gather and analyze information skillfully.
• Relationship builder.