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The Technical Lead IT Infrastructure has responsibility for the administration of services and provide technical support, carry out maintenance services and project execution for all IT infrastructure investments.
Responsibilities
Manage all infrastructure equipment and applications to guarantee 99.99% IT service uptime
Maintain a consistent and reliable backup strategy for all critical business applications
Performing proactive maintenance for all infrastructure services
Plan and executed non-disruptive and periodic tests of all IT disaster recovery systems in alignment with business continuity plans
Provide completed root cause analysis reports for all downtime impacting infrastructure services
Monitoring disaster recovery and business continuity systems including all enterprise backups and replication services for all applications
Personal Profile
Expert knowledge is expected in firewall administration, network administration, server administration and physical security services
Knowledge of Windows Server operating systems, corporate firewall solutions, network and wireless solutions as well as monitoring and notification systems, business continuity practices and disaster recovery services.
Requirements
Degree qualification of equivalent experience
3-5 years of experience in IT infrastructure support environment working with Windows Server 2012 and later versions/editions.
Experience implementing and/or supporting corporate firewall solution, structured cabling systems, network switches, wireless solution and /or managing data center or server room
Current Cisco, Microsoft or related certifications and/or accreditations
Good understanding of ITIL/Service Management
Certification in Project Management would be asset
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Technical Lead IT Infrastructure
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