Technical Business Analyst (Hybrid/Kingston)

We are hiring a Technical Business Analyst for our client in Kingston.

TECHNICAL BUSINESS ANALYST (Hybrid/Kingston)

JOB SUMMARY:

Are you a strategic thinker with a passion for technology, business analysis, and driving digital transformation? If so, we invite you to join our team as a Technical Business Analyst. In this role, you will serve as a bridge between business objectives and technical solutions, ensuring the successful delivery of complex projects across various sectors.

Our client, based in Kingston, Jamaica, is a dynamic solution provider for businesses of all sizes. At the core of their dedication to clients is a profound commitment to inspire better living through technology.

DUTIES AND RESPONSIBILITIES WILL INCLUDE:

• Conduct thorough analysis of business processes, systems, and requirements.
• Engage with stakeholders to gather, document, and prioritize business and system requirements.
• Develop detailed functional and technical specifications.
• Create and maintain comprehensive documentation including process maps, user stories, use cases, and data flow diagrams.
• Facilitate workshops and meetings with business users and technical teams to define and refine requirements.
• Collaborate with development teams to design and implement technical solutions that meet business requirements.
• Perform hands-on development tasks, including coding, testing, and debugging software applications.
• Ensure the technical feasibility of proposed solutions and provide recommendations for improvements.
• Identify and document defects, and work with development teams to resolve them.
• Stay up-to-date with industry trends and best practices in business analysis and technical development.
• Proactively identify opportunities for process and system improvements.
• Embrace our organizational culture by actively participating in company initiatives

QUALIFICATION AND EXPERIENCE:

• Bachelor’s degree in Computer Science, Information Technology, Business Administration or a related field.
• Certification in Business Analysis (CBAP, or CCBA) is a plus.
• Minimum of five years of experience as a Technical Business Analyst or in a similar role, with a strong emphasis on providing services across diverse industries.
• Proven track record of gathering and documenting technical requirements and specifications in complex environments.
• Strong analytical and problem-solving skills, with the ability to assess complex scenarios and propose effective technical solutions.
• Excellent communication, presentation, and interpersonal skills, with the ability to engage confidently with stakeholders at all levels of organizations.
• Proven experience in software development and technical solution design.
• Knowledge of enterprise systems and integration technologies relevant to different sectors.
• Experience with digital transformation projects and initiatives across various industries.
• Proficiency in data analysis, modeling, and visualization tools.
• Technical proficiency in software development, including coding, debugging, and testing.

 PERSONAL ATTRIBUTES:

• Strong interpersonal and communication skills, fostering an environment of mutual respectful collaboration.
• High level of confidentiality, integrity, attention to detail, and professionalism.
• Ability to work independently and proactively, with a strong sense of initiative.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
• High energy and enthusiasm, with a passion for driving positive change and continuous improvement.
• Target-oriented with a focus on achieving goals, both individually and as part of a team.
• Experience with Agile development methodologies and familiarity with modern development practices and tools.
• A deep understanding of customer needs and a commitment to delivering exceptional service excellence.