Team Lead - Tobago

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

MERCHANDISING

• Oversee and participate in the coordination of merchandising activities
• Ensure efficient service by developing, coordinating and enforcing systems, policies, procedures and productivity standards.
• Accomplish financial objectives by forecasting requirements, preparing budgets, scheduling expenditures, analysing variances and initiating corrective actions.
• Maintain quality service by enforcing quality and customer service, standards; analysing and resolving quality and customer service problems; recommending system improvements.

OPERATIONS

• Provide supervision and guidance to Team members in the execution of responsibilities.
• Guide and direct the Tobago Team towards achieving operational goals in a timely and effective manner. Take appropriate action where there are deviations.
• Oversee the verification of picked stock and shipping of all orders to relevant customers.
• Evaluate and monitor stock levels to order stock in a timely manner to fulfill customer requirements as needed to ensure optimum quantities and rotation.
• Ensure that damages and expired goods are dealt with timely and effectively.
• Develop and refine the trade coverage plan to ensure the right implementation of the organisation’s portfolio strategy.

SALES & MARKETING

• Ensuring the attainment of the overall brand budgets.
• Analysing of the business to identify opportunities within the different Retail Environments.
• Monitoring sales on a daily basis to timely signal to Supplier and Commercial Director if added activity is required to achieve monthly sales targets.
• Co-ordinating monthly sales meetings with Brand Team and Area Managers to roll out following month’s activations to the Sales Reps.
• Ensuring effective on trade execution in line with Principal’s directives and promptly feeding back information to Sales and Merchandising for corrective action.

KNOWLEDGE & SKILLS

Requirements

• BSc. or BA in Business Management with emphasis on Marketing or relevant experience.
• 5 to 7 years Supervisory Experience
• Demonstrated knowledge and application of marketing principles and practices.
• Proven experience in consumer needs assessment, business planning, market analysis, competitive assessments, and market requirements definition.

Qualifications & Experience

• Excellent written and oral skills to communicate clearly and negotiate effectively with a broad range of internal and external stakeholders.
• Must demonstrate leadership ability in motivating and guiding team members.
• Must be results oriented and will possess excellent analytical skills as well as a keen creative sense.
• Must have the ability to turn financial data into sound business decisions.
• Must have demonstrated the ability to multi-task in previous work environments and be able to set priorities, stay focused, and set clear milestones.

Computer Skills

• Proficient in the use of MS Office