Systems Officers provide back-office data processing functions that enable 4CS staff to execute their responsibilities within their relevant business processes.

The Caribbean Credit Card Corporation Limited (4Cs) is a technology and e-Payments processing company operating in the Federation of St. Kitts & Nevis. The Corporation is a 24/7 operation with a team of approximately 70 employees, providing services across the Caribbean Region.

Applications are invited from suitably qualified persons to fill the position of SYSTEMS OFFICER

Reports to: Manager-Information Technology

Job Summary:

Systems Officers provide back-office data processing functions that enable 4CS staff to execute their responsibilities within their relevant business processes.

Key Areas of Responsibility

• Perform the Daily data processing function as it relates to the timely, efficient completion of data processing tasks as outlined in the Systems Task list procedures documentation.
• Monitor system statuses according to outlined procedures.
• Provide support to the Network administration team in the areas of user network access, troubleshooting PC support issues
• Provide internal support and document all issues as identified.
• Ensures that approved data security and operating policies of the company are adhered to as it relates to the use and operations of the assigned application.
• Ensure that access to data or applications is granted in a secure and duly authorized manner
• Provide timely feedback to the Supervisor and other departments relative to processing issues and other potential issues.
• Ensure that the department’s service levels and management of cases as assigned are effectively maintained. To this end, the Helpdesk (Case Management Tool) must be updated and cases responded to as prescribed.

Desired Work Traits include:

• Excellent communication skills both verbal and written
• The ability to handle a high volume of calls in a fast-paced environment
• Organization & attention to detail
• Confidentiality & information management
• Good judgment & decision making
• Professional integrity

HOURS OF WORK   

8-hour shifts, 5 days per week.

Current Shift Hours 7am – 3 pm, 3pm – 11pm, 11pm-7a.m.

Shifts are rotated and candidate must be available to work shifts as scheduled

Candidate must be available to work extended hours including weekends and holidays

Education and Experience

• Associate Degree in Information Technology
• 1+ years information technology experience
• Demonstrate competence in the management, maintenance of Microsoft Windows based operating systems
• Professional Certifications such as CompTIA A+ will be an asset

Salary

Salary commensurate with qualifications and experience.

Application along with a resumé should be sent to:

The Human Resources Manager

Caribbean Credit Card Corporation Limited

P.O. Box 993, Bladen’s Commercial Development Basseterre, St. Kitts

REF: SYSTEMS OFFICER

Deadline for submission of application is 15 December 2024

Only suitable candidates will be acknowledged.