Store Manager
Bookstore Manager
Our company is seeking an enthusiastic, energetic, highly organized and efficient Bookstore Manager to oversee the day-to-day operations of our bookstore. The ideal candidate will have a passion for books, crafts, technology, toys, games, stationery, trending products, excellent customer service skills, and experience managing a team. In this role, you will be responsible for hiring and training staff, managing inventory, creating marketing strategies, and maintaining a welcoming and organized store environment. If you have a strong attention to detail, are a results-driven individual, passionate about retail with a love for creativity, we encourage you to apply to be a member of our team.
Responsibilities:
- deliver outstanding customer service. Manage bookstore operations including purchasing, inventory management, and marketing
- Oversee daily operations of the retail store, ensuring a smooth and efficient workflow.
- Analyze sales data and identify trends
- Lead and motivate retail associates to achieve sales targets and
- Collaborate with the Directors to establish operational policies and procedures
- Report to the Directors on all actions taken to attain company goals and objectives
- Oversee a team of employees and regularly schedule work hours and general schedules
- Maintain a clean and organized store environment
- Leading, monitoring and motivating retail associates to achieve sales targets and deliver outstanding customer service.
- Monitoring inventory levels, conducting regular stock assessments and coordinating with suppliers to maintain optimal stock levels.
- Implementing merchandising strategies to enhance product visibility and appeal
- Develop and implement strategies to increase revenue, profitability and customer base
- Initiates and coordinates development of action plans to penetrate new markets.
- Provides timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.
- Maintains accurate records of all pricings, sales, and activity reports submitted by Sales Representatives.
- Creates and conducts proposal presentations.
- Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
- Sets examples for Sales Team in areas of personal character, commitment, organizational and selling skills and work habits.
- Efficient management of Sales Management Process methodology, Customer Relationship Management and forecasting.
- Provide accurate and timely forecasting
- Aggressive and active in competitive accounts, knowledgeable regarding competition and industry trends
- Ability to ensure the store is stocked for upcoming seasons in advance
- Able to identify, articulate, and implement products, solutions, and services to customer requirements
- Develop and implement business plan to identify, sell, and support incremental value-added services and/or products
- Responsible for proposing and closing engagements that will achieve total revenue growth, profit, and customer satisfaction plans
- Maintain a self-development program in order to constantly strive toward continuing professional growth and work to continuously improve sales skills, managerial skills, business skills and product knowledge
- Meet the highest personal and professional standards.
- Mentoring, training and coaching of team members
- Collaborate with publishers and other vendors to source new products
- Manage bookstore events such as book clubs among other activities
- Maintain financial records and prepare reports for upper management
- Stay up-to-date with industry trends and adjust strategies as needed
- Maintain profitability by meeting sales targets and managing costs effectively
Requirements:
- Previous management experience in a retail setting
- Strong leadership and communication skills
- Ability to multitask and prioritize responsibilities
- Knowledge of book, craft, art, game, technology and toy industry trends
- Comfortable with financial analysis and budget management
- Working knowledge of computer systems and software
- Excellent planning, organising and time management skills
- Excellent planning, organising and time management skills
- Ability to coordinate, delegate, motivate and mentor
- Negotiation, conflict resolution and team building skills
- Bachelor's degree in business or a related field preferred
- Proper working vehicle
- Minimum of Three (3) years experience in a sales management capacity
Working Conditions:
Physical Demands:
The position may require lifting and carrying heavy items, as well as standing for extended periods of time. The employee must be able to operate a computer and read for prolonged periods.
Work Environment:
The bookstore manager will work in a retail environment and must be comfortable interacting with customers, employees, and vendors on a regular basis.
Benefits
Including benefits is always a plus. It can help attract suitable candidates. Here's an example:
- Competitive salary based on experience and expertise
- Employee discounts on books and other merchandise