Sports Complex Manager

Sports Complex Manager

 We want you to “Grow Your Career” with us

At Couples Resorts, we offer the most Inclusive Vacation experience anywhere with the highest level of repeat guests because all of our decisions and actions are done with our guests in mind.  We work hard to preserve an environment of trust, respect and superior service.   We love what we do and we do it with passion and pride by inspiring and being inspired by our team and our guests.

If you personally share these values, want to be a part of a dynamic team and you have the requisite experience, competencies and qualifications below, then we invite you to submit your application for the position of Sports Complex Manager.

JOB SUMMARY

The Sports Complex Manager at Couples Swept Away is responsible for overseeing all aspects of the resort's sports and fitness facilities, ensuring exceptional guest experiences, maintaining high standards of safety and cleanliness, and managing a team of sports and fitness professionals. This role requires strong leadership, organizational skills, and a passion for sports and fitness and reports directly to the Hotel Operations Manager

Duties & responsibilities of the Sports Complex Manager are:

• Develop and manage annual budgets for the sports complex
• Monitor and control expenses while maximizing revenue
• Implement cost-saving measures without compromising quality
• Agreeing and managing budgets expenses and activity logs
• Ensure high levels of guest satisfaction through personalized service
• Address and resolve guest complaints promptly and effectively
• Continuously improve guest experiences through feedback analysis
• Recruit, train, and develop a high-performing team of sports and fitness professionals
• Conduct regular performance evaluations and provide constructive feedback
• Foster a positive work environment and promote teamwork
• Implement and maintain eco-friendly practices within the sports complex
• Conduct daily team meetings to discuss goals, challenges, and guest feedback
• Ensure clear communication of policies, procedures, and any changes
• Maintain a safe environment for guests and staff
• Ensure compliance with all safety regulations and standards
• Regularly inspect facilities and equipment to ensure they meet quality standards
• Monitor and evaluate the quality of services provided by staff
• Stay updated on industry trends and best practices
• Implement new programs and activities to enhance guest experiences
• Encourage and support innovative ideas from team members

Position Requirements:

• Bachelor's degree in Sports Management, Hospitality Management, or related field
• Minimum 5 years of experience in managing sports facilities or fitness centers, preferably in a resort setting
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Proficiency in budgeting and financial management
• Knowledge of various sports and fitness activities
• Certification in First Aid and CPR
• Ability to work flexible hours, including weekends and holidays

Are you the right person?  

Then submit your application and resume by filling out the form on this web page by clicking on the "Apply for this Job" link below. 

https://couples.bamboohr.com/jobs

The application deadline is Friday, Jan 24, 2024