Soft Collection Representatives

Must have experience in 1st party and 3rd party charge-off collections a minimum of 6 months, or 2+ years in Sales or Customer Service within the BPO. Excellent written and verbal communication skills in English.

Tomorrow is Today

Join the Sequium Team!

About the Role:

Sequium Asset Solutions is seeking 1st & 3rd Party Collection Representatives to join our dynamic team in Marietta. We are committed to providing uncompromising operational excellence and setting the highest standards in service and reliability.

Key Responsibilities:

• Strong Communication Skills: Ability to effectively communicate with customers and colleagues
• Customer Focus: Dedication to providing exceptional customer service
• Problem-Solving Skills: Capacity to identify and resolve issues efficiently
• Attention to Detail: Ability to accurately process information and maintain records
• Adaptability: Flexibility to work in a fast-paced environment
• Collections Experience: Preferred, or strong outbound sales experience background will be considered.

Qualifications:

• CXC/CSEC-level proficiency in Math and English
• Strong verbal and written communication skills
• Proficiency in data entry and analysis
• Excellent negotiation and persuasion skills
• Ability to multitask and manage multiple computer screens
• Steady Employment: 2 years of stable employment with no significant gaps
• Background Check and Drug Screen: Required