Senior Technical Support Officer- Investment & Linkages

The Senior Technical Officer, VP Support Unit is expected to perform a range of duties to effectively support the Vice President’s leadership of the Investment and Linkages Division.

Position

Senior Technical Support Officer - VP Support Unit Investment & Linkages

Job Scope

• To manage the development and coordination of the Division’s strategic projects being executed both locally and internationally.
• To manage key industry/stakeholder relationships that span multiple sectors.
• To manage the interface among the core departments in the execution of the division’s strategy
• To manage the division’s key performance indicator metrics and work with sector teams to optimize achievement of results.
• To oversee the execution of activations mandated by JAMPRO’s line Ministry, Board of Directors, or the President.  

Key Responsibilities

The Senior Technical Officer, VP Support Unit is expected to perform a range of duties to effectively support the Vice President’s leadership of the Investment and Linkages Division. These include but are not limited to the following:

• Provide strategic support to the Vice President and the Investment and Linkages management team during the corporate planning process for the investment and linkage division.
• Conceptualize strategic multi-sectoral promotional or linkage initiatives locally or overseas
• Develop and implement strategic interventions to capitalise on investment and linkage opportunities
• Directly target potential investors and buyers to encourage new or increased business with Jamaica;
• Manage the client protocols including key account management, project forecasting and client reporting 
• Pipeline management of investment opportunities and projects and linkage opportunities.
• Facilitate the development of skills and techniques of the sales team
• Create, maintain and update a repository of materials to ensure the division has the most up to date information on sectors, market insight, best practices, and FAQ’S.
• Manage work plans, output and resources, including personnel and budgets.
• Authorize necessary actions to avert or minimize risk or bottlenecks for projects within the division
• Liaise with the Research and Opportunity Packaging Department to encourage division’s best synergies related to research tools, research jobs, available research material etc
• Liaise with Policy and Business Reform to ensure the development of required policy interventions to advance a project or industry
• Oversee the process of design and alignment of the Division’s operational plans, budgets and annual reports
• Manage relationships with key private sector stakeholders and partners in support of the promotional strategies
• Keep abreast of developments in local and foreign markets to guide the development of new services and strategic initiatives
• Coordinate and manage post-event follow-ups and reporting for Divisional activities
• Develop and monitor Divisional forecasts for key KPIs, flagging any lags in achievement for further action
• Monitor and maintain sales cadence activities.
• Prepare/review and submit for approval divisional reports as per deadlines.
• Ensure efficiency of divisional activities.
• Conceptualization of divisional efficiency methods
• Conceptualize/implement divisional strategic projects.
• Provide analysis of department performance for reporting and decision-making.
• Manage the execution of the Investment and Linkages division’s tasks pursuant to Board of Directors or Executive Management Meetings.
• Monitor investment and linkage related contact management interactions.
• Encourage culture of proper use of Salesforce CRM.
• Coordinate the development and monitoring of the divisional budgets as a part of the Agency’s corporate plan and budget, including oversight of required procurement activities
• Prepare monthly and other ad-hoc reports as required for submission to Board, President and other stakeholders.
• Represent JAMPRO at local and international client or stakeholder meetings and other fora.
• Perform other related functions as assigned by the Vice President or President.

Qualifications, Experience and Key Competencies

• Graduate degree in Marketing, Management Studies, Business Administration, International Relations, Economics or equivalent qualification/training or bachelor’s in related discipline with proven years of experience
• Training and experience in project management and analysis.
• At least five (5) year’s work experience in sales, business development, marketing or the related sector
• Marketing expertise
• Project management skills
• Business development skills
• Commercial Management skills
• Exceptional client relationship and networking skills
• Excellent communication skills
• Leadership and teambuilding skills
• Superior analytical skills
• Knowledge of the Jamaican business environment relative to key and emerging sector