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Senior Sales Operations Analyst
Centerfield
- Kingston and St. Andrew / St. Catherine / St. James
- Not disclosed
- Permanent full-time
- Updated 19/09/2024
The Senior Sales Operations Analyst plays a key role in driving the success of the sales team by providing data-driven insights, optimizing sales processes, and supporting strategic initiatives.
KEY RESPONSIBILITIES:
1. Sales Data Analysis:
3. Sales Forecasting and Planning:
- Analyze complex sales data to identify trends, patterns, and areas for improvement.
- Develop and maintain dashboards, reports, and visualizations to provide actionable insights to sales leadership.
- Monitor sales performance against targets and provide recommendations to improve outcomes.
- Identify inefficiencies in current sales processes and propose solutions to streamline operations.
- Collaborate with sales and cross-functional teams to implement process improvements that enhance productivity and effectiveness.
- Continuously evaluate and refine sales processes to align with company goals
3. Sales Forecasting and Planning:
- Assist in developing accurate sales forecasts by analyzing historical data and market trends.
- Support the sales planning process by providing data-driven insights and recommendations.
- Collaborate with sales leadership to establish realistic quotas and targets.
- Manage and optimize the use of CRM systems and other sales tools to ensure data accuracy and efficiency.
- Provide training and support to the sales team on effective use of tools and systems.
- Ensure that sales tools are aligned with overall business processes and goals.
- Support the design and administration of sales compensation plans.
- Analyze the effectiveness of incentive programs and recommend adjustments to drive better performance.
- Ensure timely and accurate payout of sales commissions and bonuses.
- Work closely with Marketing, Finance, and Product teams to align on sales strategies and objectives.
- Serve as a liaison between the sales team and other departments, ensuring smooth communication and collaboration.
- Participate in cross-functional projects to support overall business goals.
- Support key strategic initiatives by providing data analysis and insights.
- Participate in the development and execution of sales strategies to drive growth.
- Provide project management support for sales-related initiatives, ensuring they are completed on time and within scope.
- Document sales processes, procedures, and best practices.
- Ensure that all team members are up to date on the latest processes and tools.
QUALIFICATIONS:
- Education: Bachelor’s degree in Business, Finance, Economics, a related field or equivalent work experience.
- Experience: 3-5 years of experience in sales operations, sales analysis, or a related role, preferably in a data-driven environment.
- Technical Skills: Proficiency with CRM systems (e.g., Salesforce), Excel, and data analysis tools (e.g., Tableau, Power BI). Familiarity with SQL or other database management tools is a plus.
- Analytical Skills: Strong analytical and quantitative skills with the ability to interpret complex data and provide actionable insights.
- Communication Skills: Excellent verbal and written communication skills, with the ability to present data and insights clearly and effectively to various stakeholders.
- Problem-Solving Skills: Ability to identify issues, develop solutions, and implement them effectively in a fast-paced environment.
- Project Management: Experience managing projects from inception to completion, with strong organizational and time-management skills.
KEY COMPETENCIES:
- Detail-oriented with a strong focus on accuracy and quality.
- Ability to work independently and as part of a team.
- High level of integrity and professionalism.
- Adaptability and willingness to learn new tools and methodologies.
BENEFITS:
- Competitive salary and bonus structure
- Comprehensive health insurance
- Paid time off
- rofessional development opportunities
Ref: Senior Sales Operations AnalystcC
