Senior Network Specialist

The IT Infrastructure – Senior Network Specialist is responsible for: Leading the technical design, development and implementation of Networks.

JOB SUMMARY:

KEY FUNCTIONS:

• Lead the design, development and implementation of Data Centre Networks, Cloud networks and security (SDN & NSX) WIFI, LAN, MAN, and WAN, Secure Remote Access (VPN) to provide best in class solutions and technologies in alignment with strategic business initiatives, business as usual request and other service requests.
• Develop business cases, request for proposals (RFP), request for information (RFI), waivers, evaluations and other purchasing documents for all Network and Secure remote access solutions for deliverance on the policy for these documents to be submitted for approval four (4) months in advance of the contract start date and other relevant procurement policies.
• Maintain the 99.98% system availability, zero data loss, access to latest technologies and services in the industry ensuring the maintenance or reduction of the Opex budget in alignment with company requirements by: Implementing and validating high availability, geo-redundancy and recovery procedure for all the company’s Networks; Maintaining Data Center and Network security systems; Working with Vendors to ensure that TSTT attains the correct support services.
• Select and implement solutions that monitor and manage network solutions, the company’s Networking routing and switching Infrastructure, Physical Networking Infrastructure in alignment with the system support strategy processes to ensure that they are operated at a maximum level of availability, productivity and efficiency e.g. minimization of system downtime to 0.02% and below.
• Document and monitor IT Network procedures and processes including, Trouble Shooting guides, Escalation processes, Network Administration, Root Cause analysis etc. to ensure that procedures are continuously improved and the SLAs that we provide to our customers are also consistently above the requirement. Develop strategies and plans for Networks’ ‘end of life (EOL) and “End of Support life” (EOS) or for those systems nearing the ending of their life cycle as indicated by the manufacture’s reduction or cessation of support to ensure that customers services are not disrupted during the system life cycle process.
• Develop a method of procedure documents (MOPs) associated with production control and change management process in alignment with best practice ensuring compliance with the governing change management process of Technology (ITIL) and hence ensure customer SLAs and 99.98% system availability.
• Design solutions that take into consideration the demand planning and capacity utilization of the company’s cloud infrastructure Software Defined Networks, NSX and Data Center and Corporate Networks.
• Research methods/standards/best practices and best in class solutions for all of the Routing and Switching, Network Security, Network Infrastructure and cloud within the corporate environment. As well as leading the design and implementation of processes and tools necessary for the monitoring, troubleshooting and management of these solutions.
• Ensure updates and conformance to the OSH Act by contracted service providers.
• Workplace Safety- all work is done in accordance with established safety practices and procedures.

EDUCATION & EXPERIENCE:

• A minimum of a bachelor’s degree in Computer Science or another discipline within Science or Engineering which includes Computer Science, Programming and/or Information Management courses as part of the degree.
• ITIL course participation, Security Training, (Certification will be an asset).
• VMware training.
• Networking Infrastructure Training.
• Cisco Certification
• ITIL Certification will be an asset
• A minimum of five (5) years’ experience in implementing and supporting IT Networks, WAN and WIFI with a minimum of (3) years’ experience in designing, deploying, and monitoring IT systems. Experience of this nature directly in the field of Networking and Security; A minimum of (2) years’ experience in the design and support of Cloud infrastructure.

Any relevant combination of qualifications and experience at an appropriate level to perform the required duties competently will be considered.

FUNCTIONAL COMPETENCIES:
Knowledge of:

• Development, implementation and support of IT Networks
• Networking Equipment Solution CISCO, Huawei, A10, Check Point, MRV)
• WAN and LAN connectivity
• Data Center Networks
• Security
• WIFI Networks
• Virtual computing (Vmware, HyperV & NSX)
• Monitoring and remote management solution

CORE AND LEADERSHIP COMPETENCIES:

• Organisational Awareness: Contributes to the organisation by understanding and aligning actions with the organisation's goals, core functions, needs, and values. Contributes to the organisation by actively demonstrating the alignment of activities with the organisation strategies, key initiatives, core functions, needs, and values and supporting others to do the same.

• Customer Focus: Prioritises and takes action on the needs of both internal and external customers. Designs and delivers products and services with the customer experience top of mind.

• Planning and Results Orientation: Invests time in upfront planning to achieve organisational goals and objectives while meeting quality standards, following the appropriate processes, and continuously assessing results.

• Creativity and Innovation: Thinks beyond the confines of traditional models to recognise opportunities and find new and better ways of doing things to be and remain an agile broadband provider. Encourages experimentation and accepts failure as a driver of innovation.

• Communication: Effectively and appropriately interacts with others to build relationships, influence others, and facilitate sharing ideas and information. Uses tact and diplomacy to navigate demanding situations. Relays key messages by creating a compelling story targeted to specific audiences.

• Managing Through Change and Uncertainty: Adjusts thinking and behaviour to resiliently face change and uses experience to fuel growth. Embraces failure as a learning opportunity for themselves and others. Enables the process of change and transition while helping others deal with the effects of change.

• Problem Solving and Decision Making: Use critical thinking to evaluate problems, gather information, understand causes, and identify best workable solutions. Invests time in planning, discovery, and reflection to drive better decisions and more efficient implementations.

Deadline date for applications: 15th December 2024